201 to 225 of 248 Remote/Hybrid ITIL Jobs

analysis, troubleshooting) Python and/or VBScript Infrastructure & Virtualisation Knowledge of data centre environments , virtualisation , and administration using VMware . IT Service Management (ITIL) Experience working within an ITIL framework , including incident, problem, and change management. Networking Fundamentals Understanding of TCP/IP, DNS, firewalls , and networking concepts to diagnose ...

have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Experience of having worked in an ITIL v3 or v4 Framework environment – ITIL Certification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. ...

skills Advanced Excel skills; Power BI experience desirable Excellent communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their ITAM expertise in a structured ...

practices to drive operational efficiency and scalability. Manage monitoring and alerting systems (e.g., Zabbix, Grafana). Own IT operations policies, processes, and ITIL aligned service management practices. REQUIRED/MINIMUM QUALIFICATIONS: 5+ years of experience in IT infrastructure and operations, with strong AWS/Azure expertise Track record of improving … troubleshooting and incident management skills focused on uptime and reliability. Strong understanding of cloud security, data protection, backup, and patching processes. Working knowledge of ITIL operations and compliance with ISO, SOC 2, and GDPR frameworks. Demonstrated success driving cross functional initiatives in SaaS or software environments. Strong communication, leadership ...

holder to remain technically competent and the ability to lead others through new and emerging technologies. It will operate across all of the ITIL lifecycle phases, Strategy, Design, Transition, Operations and Continuous Service Improvement. As an organisation we support flexible working. You will be contracted to either the Bangor, Cardiff … communication skills with the ability to translate business requirements using analysis methods and requirements gathering. Understanding and experience of the AGILE software development and ITIL support & service frameworks. Knowledge and skills that are both broad and deep and ability to work across complex heterogeneous systems and environments. Responsibility for remaining ...

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There … Because of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, a Legal IT background would be preferred. Any AV (Audio Visual) experience would be preferable too. This role also has the chance ...

succeedWe are looking for a Service Desk Analyst with some experience supporting Windows 10, 11, Office 2016, 2019 and O365, knowledge of the ITIL framework (with a foundation V4 certification being an advantage), experience with ITSM tools (this organisation uses Halo, but that is not essential) and someone proficient … leave. Life assurance, flexible working policy, pension matched by the company up to 7%, plus other employee benefits. If you don't hold an ITIL, or CompTIA+ certification(s), you will be supported whilst you gain these industry-recognised certifications. What you need to do nowIf you're interested ...

Are you an experienced Cloud Analyst looking for a role in an exciting new function? We are on the lookout for a skilled cloud professional with experience working on Microsoft Azure and Oracle Cloud to ...

Service Manager - ITIL/ITSM - hybrid - £60K Hybrid - 1 day a week in office - Manchester/Huddersfield Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management … Compliance to support audit readiness (ISO 27001/SOC 2). What you'll need: 5+ years' experience in IT service management, ITSM, ITIL, including awareness of Devops/Strong understanding of ITIL practices and service governance. Hands-on experience with cyber security and risk management. Familiarity with tools such ...

Networking concepts. • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis) • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. K ey Responsibilities: Oversee … manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. Lead stakeholder communications and ensure customer ...

Change Enablement & Config Manager (ITIL v4), Hybrid Our client, an industry leading and national business, is looking to hire a IT Change Enablement & Config Manager with a strong background in ITIL v4-aligned practices. The successful candidate will have a background as a Change & Config Manager with strong expertise … ITIL v4-aligned practices, specifically Change Enablement and Configuration Management (CMDB). The ideal candidate will have hands-on experience as an IT Change Manager combined with proven capability in managing and maintaining a CMDB within enterprise ITSM toolsets. Please note, engagement via Umbrella Company Only; all taxes & NI deducted ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency, and quality ...

strategy Ensure integration across Microsoft 365, Power Platform, ESRI ArcGIS, and Azure Collaborate with IT leaders, product teams, and stakeholders to shape solutions Embed ITIL 4 principles across service lifecycle functions Monitor performance via Power BI dashboards and deliver actionable insights Ensure compliance with NIST CSF 2.0 Level … service optimisation Maintain service architecture documentation and governance artefacts What You'll Bring Significant experience in IT service architecture and integration Strong grasp of ITIL and modern service management practices Excellent stakeholder and vendor management skills Public sector or enterprise-scale experience Expertise in Microsoft Azure, cloud-native tools ...

Product Owners, and EDLs. Oversee high-priority incidents (P1/P2) and ensure timely resolution. Track defects, sprints, and releases using Azure DevOps. Apply ITIL-aligned service management practices via ServiceNow. Provide oversight and coordination of vendor performance, service quality, and escalations. Maintain knowledge base and manage risk/vulnerability … policy administration, or underwriting applications. Proven vendor management skills, ideally with offshore MSPs. Familiarity with Agile/DevOps ways of working, including Azure DevOps. ITIL knowledge and ServiceNow experience. Ability to coordinate delivery and support without direct line management responsibility. What Will Make You Stand Out Demonstrated success in managing ...

Major Incident Manager - High-threat government environment. Summer-Browning Associates is currently supporting our central government client, who is seeking a Major Incident Manager for an initial 6 assignments with the option to extend. Location ...

Moodle Developer 6-Month FTC Hybrid Working - Warwick £47,500 - £56,500 per annum Our client within the Education Sector is seeking an experienced Moodle Developer for a 6-month fixed-term contract. This role ...

FS Technology Consulting - AI and Data - Data Architect - Manager - Dublin Location: Dublin 2 Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help ...

observability and IT Event Management to deliver excellent results across a varied IT estate. Youll have knowledge of network fundamentals and possess the ITIL Foundation, having the ability to work well independently but also as part of a team to problem solve and innovate. With a focus on quality, youre … essential) Experience with Windows Servers operating systems (essential) Awareness of agile development methodologies (essential) Experience with scripting languages such as Python or PowerShell (desirable) ITIL Foundation or working towards (desirable) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate ...

experience with ServiceNow, including CMDB/AMDB data models Solid understanding of data architecture and data lineage concepts Knowledge of I TSM/ITIL frameworks and IT asset management Ability to read and interpret technical materials such as scripts or configurations Nice to have Experience in financial services or large … enterprise environments Agile or programme management experience ServiceNow, ITIL, or data visualisation certifications If this is a strong fit, and you can commit to 3 days per week in Glasgow, please apply via the link. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. ...

internal teams and account managers to support client roadmaps and service quality. Support recruitment, onboarding, and training of new team members. Maintain and refine ITIL-aligned processes , documentation, and service desk standards. To succeed in this role, you'll need: Experience managing an IT Service Desk or Service Delivery function … MSP. Strong leadership and people-management skills with a calm, structured approach to escalations. Solid understanding of IT operations and ITSM frameworks (e.g., ITIL). Excellent communication skills and the ability to prioritise effectively in a fast-paced environment. Familiarity with tools such as ConnectWise Manage, NinjaOne (advantageous ...

platforms Knowledge of GridOS ecosystem and DERMS integration Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2) Cloud/hybrid environments (Azure, AWS) Certifications: ITIL, Security+, or utility-specific systems training Scripting/automation: Python, Bash, PowerShell Key Responsibilities L2/L3 support for DERMS applications, integrations, and services Monitor … scalability, and cybersecurity Maintain knowledge base, SOPs, and runbooks Support DER aggregation, forecasting, optimization, scheduling, and dispatch Participate in 24x7 on-call rotation Follow ITIL incident, problem, and change management processes Required Qualifications Bachelor’s degree in Electrical Engineering, Computer Science, or related field (or equivalent experience) 3+ years ...

Methodology Knowledge: Proficient in project planning techniques such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree ...

capital lines. - Ensure compliance with security, patching, and configuration standards, including Cyber Essentials Plus, and deliver defined availability targets (e.g. 99.99%). - Apply ITIL, DevOps, and SRE principles to manage major incidents, lead service restoration, and strengthen operational resilience Required Skills/Experience: - Proven background in leadership and team management … including data centres, networks, cloud platforms (Microsoft based) and operational tooling. - Strong vendor management skills - Proficiency in Agile methodologies. - Strong experience of working within ITIL environments. IT Infrastructure Manager (Operations) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited ...

users. This role involves managing day-to-day operations, coordinating with other IT teams, and driving continuous improvement in service delivery in alignment with ITIL best practices. What you'll do Team Leadership: Lead, mentor, and manage the deskside support team, including L1 and L2 support engineers. Assign tasks, monitor … with other IT teams to ensure seamless service delivery. Process Management: Develop and maintain standard operating procedures (SOPs) for deskside support. Ensure adherence to ITIL best practices and organizational policies Identify and implement process improvements to enhance service efficiency and effectiveness. Incident and Problem Management: Oversee the management of incidents ...