East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas More ❯
event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Exceptional soft and interpersonal skills, including teamwork, facilitation and negotiation. Excellent analytical and technical skills. Excellent written, verbal, communication and presentation skills with the ability to articulate new ideas More ❯
vendor documentation Documentation skills Adversary mindset Continuous learning Problem-solving skills Communication and collaboration skills Relationship building across teams Set Yourself Apart With Security Certifications: CISSP, CCSP, CISA, CISM, ITIL GCP certifications: Professional Cloud Architect, Professional Cloud Security Engineer Knowledge of standards like ISO, NIST, CSA Experience in regulated environments Experience with Azure security design Development experience in Python, Node More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Marshall Land Systems Canada Inc
development of technical methodologies, best practice, policies, procedures and associated documentation Experience of Systems management, using iVanti or SCCM as the deployment infrastructure Knowledge and experience with ITSM/ITIL V3 Reference model. Good logical diagnostic skills, ability to troubleshoot and resolve complex technical issues such as registry-related application problems, clashes between applications etc. Good report writing and communication More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills/Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold … plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills/Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold More ❯
end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯
Chorley, Lancashire, England, United Kingdom Hybrid / WFH Options
Axon Moore Group Ltd
Commercially astute, highly accountable, and results-driven Nice to Have Degree or equivalent in Business, IT, or related field Formal sales training (e.g. Sandler, SPIN, Miller Heiman) Familiarity with ITIL or other service delivery frameworks Why This Role, Why Now? This is a rare opportunity to join a business with momentum, ambition, and an appetite for innovation. You’ll be More ❯
plans. Maintain service introduction processes and documentation. Support infrastructure tasks for product changes. Provide general application support, configurations, installations, and troubleshooting. Key Skills/Qualifications needed for this role: ITIL Practitioner certification (high desirable) Excellent problem-solving, judgment, high emotional intelligence, and interpersonal skills. Experience in cross-functional technical and business roles, especially in dynamic corporate environments. Ability to hold More ❯
Clydebank, Dunbartonshire, United Kingdom Hybrid / WFH Options
Nine Twenty
security audits. Excellent communication skills, both verbal and written, with the ability to explain complex technical issues to non-technical stakeholders. Familiarity with project and service management frameworks (Agile, ITIL, etc.) Employee Benefits: 30 days of annual leave, plus an additional day off for your birthday Option to buy or sell up to 5 additional leave days per year Industry More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Context Recruitment
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
NEC Software Solutions
pivotal part of the team that is responsible for the provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business as a whole. As a Senior level role, you will be expected to be an expert in your field with the capability to pass on … your knowledge to others working within the wider team based in Hartlepool, Chippenham and India. The successful candidate will have an expert level of knowledge of ITIL service management tools specifically Ivanti and have the ability to problem solve and work collaboratively with key business stakeholders. The IT Service Management Tool is responsible for underpinning the delivery of all NECSWS … Services and is aligned to the ITIL framework and supporting ongoing compliance with ISO20000. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Technical ownership of the Ivanti IT Service Management toolset Low level understanding of the Ivanti DB schema Highly experienced in the configuration of More ❯
including proficiency with Active Directory Windows Server Desktop VB Script, Shell Scrip t VB/Shell/PERL/Macros SAM experience (SMS, Altiris, etc.) ISO 19770-1 and ITIL SAM Standards Benefits - Why Connor? We approach every relationship with purpose, attention, and a little fun! You can expect a flexible working environment, paid mental health days, a generous vacation More ❯
and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning plans. Work with internal stakeholders to agree consistent product documentation and … Demonstrated ability to deliver key outputs and balance project work with operational responsibilities. Strategic Thinking Familiar with stakeholder mapping techniques (RACI knowledge is a plus) and experienced in applying ITIL principles across change management, service delivery, or product management. Security & Privacy by Design A strong advocate for embedding security and privacy from the outset in all work. Qualifications Holds a More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning plans. Work with internal stakeholders to agree consistent product documentation and … Demonstrated ability to deliver key outputs and balance project work with operational responsibilities. Strategic Thinking Familiar with stakeholder mapping techniques (RACI knowledge is a plus) and experienced in applying ITIL principles across change management, service delivery, or product management. Security & Privacy by Design A strong advocate for embedding security and privacy from the outset in all work. Qualifications Holds a More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Jisc
and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning plans. Work with internal stakeholders to agree consistent product documentation and … Demonstrated ability to deliver key outputs and balance project work with operational responsibilities. Strategic Thinking Familiar with stakeholder mapping techniques (RACI knowledge is a plus) and experienced in applying ITIL principles across change management, service delivery, or product management. Security & Privacy by Design A strong advocate for embedding security and privacy from the outset in all work. Qualifications Holds a More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Jisc
and prioritise the features/enhancements/increments that will achieve the best value for the customer; defining user stories and/or features and functionality. Continuous Improvement . ITIL V4 Service Value System (SVS) cornerstone. Drive continuous improvement and anticipate changes in customer need, adapt and create transitioning plans. Work with internal stakeholders to agree consistent product documentation and … Demonstrated ability to deliver key outputs and balance project work with operational responsibilities. Strategic Thinking Familiar with stakeholder mapping techniques (RACI knowledge is a plus) and experienced in applying ITIL principles across change management, service delivery, or product management. Security & Privacy by Design A strong advocate for embedding security and privacy from the outset in all work. Qualifications Holds a More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
focus: Cisco Nexus 9300 series and Catalyst switches Excellent communications skills, organisational skills and independent and autonomous working Have the ability to tackle complex problems and incidents Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment YOU MIGHT ALSO HAVE More ❯
Waterwells Business Park, Quedgeley, Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Eligibility for Management Vetting (MV) security clearance. Desirable Exposure to RMS (e.g. Niche), mobile policing platforms (Pronto) or Computer-Aided Dispatch systems. Familiarity with incident/problem-management frameworks (ITIL) and quality-assurance methodologies. Full UK driving licence and willingness to travel between Gloucestershire sites on occasion. Benefits Competitive public-sector salary with Market-Force Factor allowance. 37-hour working More ❯
Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Actica Consulting Limited
Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯
East Horsley, Surrey, United Kingdom Hybrid / WFH Options
Actica Consulting Limited
Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯