26 to 50 of 188 Remote/Hybrid ITIL Jobs

Unix integration with AD - Secure WAN technologies (BGP/MPLS/VPN) - Existing SC/DV clearance Qualifications - Microsoft Identity & Access Administrator (or equivalent) - ITIL v4 Foundation or higher - Degree in Computer Science or equivalent experience Personal Attributes - Customer focused and committed to service excellence - Strong ownership and reliability - Willingness ...

which requires full mobility and hence the candidate must be able to drive Desired Professional Accreditations: CISSP CISM CISA Prince2/PMP or similar ITIL What will you do? The Key and Certificates Services Senior Consultant will be designing, building, and deploying scalable and fault tolerant systems in on Premises ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

/XDR, and DLP (e.g., Splunk, Qualys, Defender, Purview, CrowdStrike) Windows Server, Active Directory, and Microsoft 365 security Relevant certifications (e.g., ISO, ISC2, ITIL, BCS, CompTIA) or a willingness to train for these certifications as part of your continuous professional development Strong communication, analytical thinking, and stakeholder engagement skills Familiarity ...

Desired Qualification CCNA level qualification Technical understanding of DC Architecture, Infrastructure, and service management. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first ...

reports and diagrams plus record keeping. Technical installation, testing and support delivering data services. Experience in an ITSM toolset essential Service Desk support following ITIL processes. Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4. May require overtime when required ...

managing tickets through to resolution in line with SLAs. Clear enhanced DBS check (carried out by PQA). Desirable attributes Barracuda Backup Office admin ITIL experience Power BI & Power Automate experience PRTG Sensors Terminal Services Environment Experience with VMware (version 5.5 or above desirable) Personal Attributes Able to work effectively ...

Service Desk Manager - IT, M365, Azure AD, ServiceNow, EntraID, Intune, Windows 11, SharePoint, Teams, ISO 27001, Cyber Essentials, ITAM, SAM, ServiceNow, SharePoint, ITIL, SLAs, KPIs, OLAs, Hybrid (3d/w London) This is a fantastic permanent Service Desk Manager opportunity with a leading London based tech organisation click apply ...

lifecycle management of core financial systems including M3 CloudSuite, Basware and Tagetik Manage incidents and service requests in line with agreed service levels and ITIL best practice Investigate recurring issues and implement long term, sustainable fixes Support automation and AI driven process improvements Ensure adherence to change management and security ...

ready data models (DWH/Lakehouse) to support analytics, reporting, and machine-learning use cases. Monitoring and troubleshooting daily data operations, resolving issues following ITIL best practices, and implementing proactive improvements, alerting, and self-healing mechanisms. Enhancing pipeline performance and observability, improving monitoring, alerting, and automated preventative rules. Supporting data ...

service operations Excellent stakeholder management and communication skills Ability to manage multiple concurrent projects Qualifications: PMP (or equivalent) – essential Agile/Scrum/ITIL – desirable Degree in IT, Engineering, or related field The Candidate Strong leadership and coordination skills Commercially aware with a client-focused mindset Comfortable operating in fast ...

experience Terraform & automation mindset Kubernetes (EKS) knowledge CI/CD pipeline experience Solid infrastructure & networking fundamentals Experience working in agile environments Familiarity with ITIL frameworks Bonus if you've worked with: Landing Zone Accelerator (LZA) Identity Manager Enterprise multi-account AWS environments Why Join? Collaborative, supportive engineering culture Genuine investment ...

communication, and stakeholder management skills . Ability to manage conflicting priorities while adapting to changing requirements. Experience creating digital roadmaps and delivering business value. ITIL v3 certification (or equivalent experience). Agile working knowledge (e.g., PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or equivalent). Why Join ...

equivalent experience in IT, networking, or cybersecurity Cisco CCNA/CCNP (or equivalent experience) Security certifications such as CISSP , CompTIA CySA+ , or similar (desirable) ITIL Foundation (desirable) Clearance Must be eligible for BPSS clearance Key Behaviours Strong written and verbal communication skills Ability to operate at mid-to-senior level ...

other existing solutions requiring revisions An understanding of Incident management, problem management, change management, release management and configuration management as it relates to ITIL Experience working within a hybrid Agile/Scrum/Waterfall framework Experience in the Systems Development Life Cycle processing including requirements analysis and systems design. ...

teams to deliver seamless service. Highlight any risks, potential SLA breaches or reputational concerns to senior management. What You’ll Bring Strong knowledge of ITIL and service management principles. Experience with managed services, SLAs, KPIs and performance reporting. Understanding of enterprise IT environments (networks, servers, infrastructure) from a service delivery ...

abilities in secure environments. Excellent written and verbal communication skills with the ability to produce documentation for technical and non-technical audiences Familiarity with ITIL v4, ISO 27001, Cyber Essentials Plus, and NIST frameworks Our company: Peace is not a given, Freedom is not a given, Sovereignty ...

similar case/practice management platforms. Experience with integration platforms (e.g., Dell Boomi), automation tools (e.g., Power Automate), or low‐code development. Understanding of ITIL principles (incident, change, problem). Exposure to DevOps, CI/CD, or structured testing and release methodologies. Knowledge of APIs, RESTful services, and authentication methods. ...

priorities in fast-paced environments • Experience managing ingestion costs or cloud service optimisation • Confident customer communication Desirable • Integration experience (Mimecast, Darktrace, legacy EDR platforms) • ITIL exposure (change and incident management) • Google Cloud or AWS knowledge • Microsoft security certifications • GIAC, CISSP, CYSA+ or equivalent Leadership Profile You are: • Structured and operationally ...

designing scalable applications for millions of users. Strong understanding of architecture frameworks (TOGAF), modelling languages (UML/ArchiMate/BPMN), and IT service delivery (ITIL). Experience with Agile, SAFe, Prince2, or PMP methodologies. Skilled in analysis, problem-solving, and effective communication across multi-tiered teams. 5–7 years ...

decision making, and driving continuous improvement. Essential Experience & Skills Strong communication and stakeholder management ability. CISSP or CISSM qualification. Significant experience with ISO 27001; ITIL v3 desirable. Demonstrable experience in security best practice and risk management. Strong project and change management capability. Experience working within enterprise IT environments (healthcare/ ...

architecture and design principles Circuit monitoring and management tools Bandwidth management and optimization Network security and compliance requirements Preferred Qualifications Telecommunications or networking certifications ITIL certification Experience with major global telecom providers Multi-lingual capabilities Background in network engineering Experience with cloud connectivity solutions ...

AZURE and On-Premise environments - Level 3 support for Windows Server - Previous involvement in the design, delivery and documentation of Cloud solutions - Worked with ITIL processes - Strong MS AZURE knowledge and background (Virtual Networking/Operating Systems/Security) - Cloud Architecture & Governance - Azure Framework - Azure Back-up/Recovery Services ...

service readiness within infrastructure programmes Strong understanding of infrastructure environments (on-premises, cloud, or hybrid) Knowledge of IT service management frameworks such as ITIL Experience supporting infrastructure migrations, technology refreshes, or major platform upgrades Strong stakeholder engagement and communication skills If you are interested in the Test Manager role, apply ...