26 to 50 of 260 Remote/Hybrid ITIL Jobs

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

500. Infrastructure as Code with Bicep or Terraform. FinOps and cloud financial management. Experience in an ITIL service management environment. ...

manage multiple priorities in a fast-paced environment Experience working with IT service management tools such as TOPdesk or similar is advantageous Knowledge of ITIL principles or service desk best practices is desirable GCSE Maths and English (Grade C/4 or above) or equivalent qualification/experience Strong teamwork ...

sessions Demonstrated experience of operationalising SaaS solutions to deliver tangible business benefits Preferred Qualifications Background in Professional Services, Solution Consulting, or Enterprise Architect roles ITIL certification (Foundation or higher) or equivalent IT governance framework knowledge Experience at a SaaS company in customer success, implementation, or post-sales engineering Experience leading ...

organisation, prioritisation and problem-solving skills. Strong communication skills and a customer-focused approach. Confidence managing escalations and working with stakeholders at all levels. ITIL Foundation or equivalent practical experience would be beneficial The salary for this role is paying up to £60,000 plus benefits and is offered with ...

user support experience. Active Directory user account management. Experience supporting hardware, laptops, desktops and peripherals. Strong customer service and communication skills. Experience working within ITIL or structured service management environments. Previous NHS experience is highly desirable. Personal Attributes Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. ...

Skills Palo Alto Firewalls and GlobalProtect. Cisco Switching and Cisco ISE. Citrix/NetScaler. Azure AI Foundry, Power Platform or Power BI/Fabric. ITIL, Microsoft Azure/M365 certifications, CCNA or relevant degree. Location: London (hybrid - 4 days on site per week) This is the chance to join ...

customer Possess excellent customer communication skills Have experience of producing and updating technical documentation to a high standard Be experienced working within ITIL framework particularly around change control What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make ...

Azure, on-premises and hybrid environments. The Senior Cloud Infrastructure Engineer will diagnose complex incidents, identify root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

Sentinel. SIEM, endpoint detection and response, secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security ...

Sentinel. SIEM, endpoint detection and response, secure web gateways, email security or privileged access technologies. Security audits, NIS compliance, assurance reviews or accreditation programmes. ITIL or working within an IT service management framework. Relevant certifications such as CompTIA Security+, CISSP, SSCP, CCNA Security or Microsoft and Palo Alto Networks security ...

/WAN, VPNs, routers, firewalls and connectivity troubleshooting. Desktop & Endpoint Support – Windows OS, laptop/PC builds, hardware troubleshooting and software deployment. ITIL/ITSM – Incident management, escalations, problem resolution and change management. Infrastructure & Security – System monitoring, backups, antivirus, ISO27001 and PCI compliance exposure. What You'll Be Doing Providing ...

Azure, on-premises and hybrid environments. The Senior Cloud Infrastructure Engineer will diagnose complex incidents, identify root causes and drive sustainable resolutions within an ITIL-aligned framework. Working with engineers and architects, the Senior Cloud Infrastructure Engineer will contribute to design, implementation, migration and transition, share expertise and strengthen technical ...

peripherals including printers, scanners, and multifunction devices. Information security and cyber security principles. IT service desk processes, procedures, and good practice, preferably aligned to ITIL principles Application closing date: Monday 16th November 2026 Interested? To find out more information, please click the apply button. You will be taken ...

peripherals including printers, scanners, and multifunction devices. Information security and cyber security principles. IT service desk processes, procedures, and good practice, preferably aligned to ITIL principles Application closing date: Monday 16th November 2026 Interested? If you would like to find out more, please click the apply button. You will ...

PowerShell, Python or Bash. Troubleshoot application and deployment issues alongside Software Development and IT Support teams. Manage incidents and service requests in line with ITIL processes. Improve deployment practices through DevOps, DevSecOps and GitOps. Skills and experience Youll bring: At least 3 years experience in a DevOps role. Strong hands ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...