Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Picture More
hands-on with modern technologies and build your service desk expertise Gain exposure to a wide user base, from entry-level to senior professionals Structured training and access to ITIL-aligned processes Hybrid working model promoting flexibility and work-life balance Benefits include 25 days holiday, contributory pension, life assurance, private medical (after 1 year), season ticket loan, and cycle More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
business integrity, related to system enhancements and software fixes. Maintenance of Functional Specifications and User Manuals/Guides What you will bring: In depth knowledge of the MJDI Application ITIL v4 Foundation Certificate Working knowledge of MJDI data structure. Holding UK SC clearance It would be great if you had: Use of reporting tools e.g. IBM Cognos Broad security knowledge More ❯
Self-starter with the ability to work independently and cross-functionally. Desirable: Experience working with Tier 1 IT suppliers. Familiarity with public sector contracts or regulated industries. Professional certifications: ITIL , Prince2 , or equivalent. What You'll Get in Return 26 days holiday plus bank holidays (increasing with service) Life assurance at 4x basic salary Contributory pension scheme with up to More ❯
quality reviews, and develop best practices. Leadership: Create a vision for the customer, drive efficiency, and challenge the status quo to improve service management. The ideal candidate will have: ITIL Foundation certification (or equivalent). Extensive experience in Service Delivery Management. Experience in an airport setting is highly advantageous. Proven ability to manage customer relationships and meet SLAs. Skills in More ❯
and SharePoint governance. * Qualifications (any two preferred) o CCNP/CCIE Enterprise or Security, JNCIP/JNCIE, F5 CTS, Check Point CCSE, Zscaler ZCCA IA/ZCCA IAE, TOGAF, ITIL v4. Core Expectations: * Own overall solution architecture and low level designs (LLDs). * Validate and integrate component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA and related security More ❯
DORA, GDPR, EU AI Act). Experience with third-party and outsourcing risk, AI and digital transformation risks. Experience of developing and operating Technology Risk Management Frameworks such as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
and datacentre/cloud environments Experience working in multi-vendor and multi-hosted datacentre setups with high availability and disaster recovery Desirable: Familiarity with architecture frameworks (e.g. TOGAF), networking, ITIL, and PRINCE2 Experience in Financial Services and with Nutanix technology Azure design and Unified Communications (MS Teams/Skype) experience Why join us? At USS, every individual contributes to building More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
and hybrid environments. Familiarity with backup solutions (e.g., Veeam, Commvault). Understanding of cybersecurity best practices and patch management. Excellent communication and documentation skills. Desirable Skills Familiarity with ITIL processes and service desk tooling. Exposure to cloud migration or hybrid infrastructure projects. Experience with endpoint management tools (e.g., SCCM, Intune). PowerShell scripting or automation experience. Contract Details Contract Length More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
and experience managing supplier relationships to drive value. A track record of reducing technical debt and improving service delivery through simplification and best practice. Experience with agile methodologies and ITIL-aligned service management. Excellent communication skills and the ability to engage both technical and non-technical stakeholders. Head of Digital Infrastructure Why Join Us? You'll be part of a More ❯
compliance and speedy resolution of issues. After training, contribute to the 24/7 on-call rota (1 week every 5 weeks), supporting critical incidents and emergencies. Work within ITIL frameworks, ensuring all processes align with best practice and regulatory standards. Who you are: We're seeking a proactive, knowledgeable Senior Network Infrastructure Engineer who thrives in a fast-paced More ❯
occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished, ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As … improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of SIAM … models and multi-vendor ecosystems, with experience supporting or assuring their implementation. Skilled in applying ITIL (especially Continual Improvement), Lean, Six Sigma, or similar frameworks to drive measurable outcomes. Excellent analytical skills with the ability to interpret service performance data and generate actionable insights. Proven ability to influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and More ❯
Employment Type: Temporary
Salary: £60000 - £69000/annum Holiday, Pension, Hybrid Working
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
GDPR, and meet cybersecurity standards. About you The successful candidate will have proven experience as a ICT Solutions Analyst , Technology Analyst, Systems Analyst, or similar role in IT with ITIL Foundation Agile, preferably within the public sector or social housing. You will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong More ❯
Employment Type: Permanent, Part Time, Work From Home
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Certes Computing Ltd
management and communication skills. Proactive approach to issue resolution and process improvement. Understanding of database management, networking, and system administration concepts Desirable qualifications would be any of the following: ITIL v4 Relevant Azure or AWS Certifications Responsibilities include: Own and manage the end-to-end lifecycle of IT environments (Dev, QA, UAT, Staging, Production). Coordinate environment provisioning, configuration, and More ❯
West London, London, United Kingdom Hybrid / WFH Options
Prodapt (UK) Limited
Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE) F5 Certified BIG-IP Administrator (F5-CA) Checkpoint Certified Security Expert (CCSE) CompTIA Security+ or similar security certification ITIL Foundation or similar IT Service Management (ITSM) certifications. Interview Process: 2 Technical Interview with Internal Team & Client More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Oryx Align Limited
in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Nigel Wright Group
in solution architecture, ideally within complex or legacy environments. Strong understanding of cloud infrastructure, data models, and DevOps methodologies. Excellent communication and stakeholder engagement skills. Relevant certifications (e.g. TOGAF, ITIL) are a plus. More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
In Technology Group
maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
In Technology Group
maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary More ❯
Bootle, Merseyside, North West, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
speedy resolution of issues. After training, contribute to the 24/7 on-call rota (one week every four/five weeks), supporting critical incidents and emergencies. Work within ITIL frameworks, ensuring all processes align with best practice and regulatory standards. Who you are We're seeking a proactive, knowledgeable Senior ICT Engineer who thrives in a fast-paced, mission More ❯
Hackney, London, United Kingdom Hybrid / WFH Options
Telent
speedy resolution of issues. After training, contribute to the 24/7 on-call rota (one week every four/five weeks), supporting critical incidents and emergencies. Work within ITIL frameworks, ensuring all processes align with best practice and regulatory standards. Who you are We 27re seeking a proactive, knowledgeable Senior ICT Engineer who thrives in a fast-paced, mission More ❯
speedy resolution of issues. After training, contribute to the 24/7 on-call rota (one week every four/five weeks), supporting critical incidents and emergencies. Work within ITIL frameworks, ensuring all processes align with best practice and regulatory standards. Who you are We 27re seeking a proactive, knowledgeable Senior ICT Engineer who thrives in a fast-paced, mission More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
RM Education
learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯