Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯
bring a customer-focused approach, leveraging excellent communication and relationship management skills to ensure client satisfaction while maintaining high service standards. Possession of financial awareness, contract management skills, and ITIL process understanding, combined with an adept understanding of service-level agreements (SLAs) and KPIs, will enable you to drive continuous improvement initiatives and deliver a high-quality service, whilst saving … with both internal teams and third-party vendors, ensuring the smooth delivery of our services while adhering to budgets and profitability targets. Service Delivery Manager - Key Requirements: Ideally possess ITIL Foundation, IOSH, and Prince2 Eligible for SC Clearance Experience in Service Coordination/Service Delivery or Operations Delivery Strong customer relationship and communication skills Financial awareness and contract management knowledge More ❯
Microsoft Azure knowledge of the Utilities sector or similar is a strong advantage familiar with project methodologies such as Waterfall (Prince2) and Agile (Scrum, Scaled Agile), and has an ITIL certification an analytical and proactive approach , with a problem-solving mentality and strong customer focus commercial flair and excellent listening and negotiation skills strong oral & written communication & presentation skills excellent More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Experis
on continuous improvement of the current solution. Focus on delivering customer service and quality solutions. DESIRED: SAP Certified MM Excellent experience in Production Planning and Warehouse Management Exposure to ITIL Framework. SECURITY CRITERIA TO BE ACHIEVED: MOD SC Security clearance More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine More ❯
quality, security, and continual improvement. Bonus points for: Experience supporting Google Meet meeting room hardware and AV systems. Exposure to endpoint management solutions like JAMF or Intune. Understanding of ITIL, change and incident management Familiarity with identity governance and privileged access management concepts. Previous experience in a SaaS or cloud-native business environment. We believe that our employees are the More ❯
Service Operations team. The role involves working collaboratively with colleagues and our customer in a critical LAN/WAN environment. The engineer will deliver technical services within a dynamic ITIL framework and incorporate Agile change delivery. At Leidos, we deliver innovative solutions through diverse and talented people committed to our customers' success. We empower our teams in the UK to … Experience with Ivanti Device & Application Control. Patch management skills, including analysis and deployment. Strong communication and organizational skills, with the ability to work independently and in teams. Experience with ITIL ICT service delivery and SAFE Agile methodologies. Ability to work under pressure, meet deadlines, and handle multiple priorities. Understanding stakeholder management and organizational skills. Quick learner with adaptability to new More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
high availability failover clustering. Familiarity with AWS, Palo Alto Firewalls, Microsoft Intune, and Zscaler VPN is a plus. IT-related degree and certifications (Microsoft O365/Azure Administrator, CCNA, ITIL Foundation). Excellent communication, time management, and organizational skills. Job Offer Hybrid Working Excellent benefits package training and development opportunities More ❯
Woking, Surrey, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and KPIs aligned to the uptime demands of port infrastructure, vessels, and … high-availability environments * Regulatory and cyber risk awareness in critical infrastructure Minimum Education Requirements: * Bachelor's or Master's degree in InformationTechnology, Computer Science, or Engineering. Desirable Certifications: * ITIL v4 Foundation or Practitioner * AWS Certified Solutions Architect/Microsoft Azure Architect Expert * Cisco Certified Network Professional (CCNP) * PMP or equivalent project management certification * Maritime-specific standards (e.g., ISPS Code More ❯
Ability to work within a fast-paced environment, within a team or an individual Ability to build strong rapport with delivery partners Strong administration expertise Skills and Experience Desirable ITIL foundation qualification Experience working with Autotask (ITSM Tool) Customer excellence training or qualifications Service delivery experience IT infrastructure knowledge What we offer Hybrid Working (3 days in/2 days More ❯
challenges, in addition to exploring emerging technologies and innovations. Knowledge andexperience in software development framework/methodology e.g. Agile, DevOps and cloud-based technology e.g Azure, AWS. TOGAF, Scrum, ITIL, PMP, Prince2 certification, any domain specific certification, any technology vendor certification (Microsoft, AWS, Oracle etc) or management certification. Ability to use abstract thinking totiethe dots from a technological/architectural More ❯
e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯
e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯
Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but … Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery … of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on More ❯
East London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
environments. Preferred Qualifications Master's degree in a relevant field. Experience in IT infrastructure or managed services environments. Exposure to Agile, DevOps, or cloud transformation programmes. Technical certifications (e.g., ITIL, Agile). Proficiency with tools such as Microsoft 365, ServiceNow, or Jira. Why Join Work on mission-critical transformation projects with top-tier clients. Be part of a growing, collaborative More ❯
Reston, Virginia, United States Hybrid / WFH Options
Argo Recruiting
with senior business and IT stakeholders Preferred Skills: Certifications such as: ServiceNow Certified Implementation Specialist (ITSM, ITAM, or equivalent) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ITIL v3/v4 Certification Certified Technical Architect (CTA) Experience with Agile, Scrum, and Kanban methodologies Cloud platform experience (AWS, Azure) is a plus Location: Candidates must be local within a More ❯
CISM) or equivalent practical security experience Experience in improvement programmes to reduce risk, increase quality and reduce manual effort, and delivering control improvements across multiple technical disciplines Knowledge of ITIL framework, including risk and change management We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment More ❯
NHS South Central and West Commissioning Support Unit
and applications Good understanding of PCs and peripheral hardware, Windows Desktop operating system, and Office Applications (latest versions), Patient Administration system, Email, Web Browser Applications, Service Desk systems Desirable ITIL Foundation Certificate (Latest version) Knowledge of Primary Care and Clinical environments Skills & Capabilities Essential Ability to work independently and on own initiative, with periodic supervision, but access to support as More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
in a modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object More ❯
service for Two Circlers in our 9 regional offices and remotely Maturing our overall service approach and ensuring new or improved practices bed-in and are followed, drawing on ITIL and other good practice frameworks Establish and help the team hit clear goals and measures for success and improvement, e.g. KPIs, SLAs, as well as developing and supporting them day … audiences verbally and in writing, as well as fostering excellent relationships Project and Business Change Management experience Experience with the following would also be beneficial: Current ITSM certifications like ITIL, VERISM Previous technical experience or understanding, especially with Entra ID and Microsoft 365 Administration, MDM such as Intune or Kandji Disaster Recovery and Business Continuity Planning Experience of, or a More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
with cross-functional teams Nice to Have: Experience supporting pre-sales and business development Experience with tools like Microsoft 365, Jira, ServiceNow, or digital learning platforms Certifications: Prosci, Agile, ITIL, APMG, or similar Exposure to Agile/DevOps/cloud transformations A passion for continuous improvement and scaling methodologies Key Benefits: Competitive salary (£90k-£120k DOE) Hybrid working Performance-based More ❯
Cleveland, England, United Kingdom Hybrid / WFH Options
Reed
PowerShell or Python. Collaborate with teams to understand business needs and deliver practical, scalable solutions. Contribute to system upgrades, migrations, and performance improvements. Work with ITSM tools and follow ITIL-aligned processes to ensure high-quality service delivery. What We’re Looking For Experience working with Microsoft Azure services and enterprise systems. A good understanding of system integration, APIs, and …/CD pipelines. Strong communication and problem-solving skills. A collaborative mindset and willingness to learn and grow. Desirable (but not essential) Experience with Microsoft Dynamics 365 Knowledge of ITIL practices and ITSM tools Relevant Microsoft certifications (e.g., Azure Administrator Associate) Benefits: Competitive salary and performance bonuses. Comprehensive health, dental, and vision insurance. Generous pension scheme. Opportunities for professional development More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum, Negotiable, Inc benefits