Permanent ITIL Certification Jobs in England

1 to 25 of 65 Permanent ITIL Certification Jobs in England

Service Delivery Manager

Oxford, Oxfordshire, South East, United Kingdom
Ad Warrior
Qualifications 8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking for hands on experience. Project management skills, with an excellent knowledge of IT systems and infrastructure. Benefits Casual dress Flexible more »
Employment Type: Permanent
Salary: £35,000
Posted:

Software Licence Management Lead

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Pertemps Thames Water
a new team, which has just implemented a new Software Asset Management Tool, as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long … in producing ELPs for primarily SAP, including understanding the license terms and conditions. SAP licencing experience is essential for this role. You will have ITIL qualifications and CSAM or an equivalent. You will have experience with industry-standard discovery/SAM tools, Flexera would be an advantage. Desirable Experience more »
Employment Type: Permanent
Salary: £65,000
Posted:

EUC Lead (Deskside Support)

London, United Kingdom
Zensar Technologies
communicate with and influence others up to a senior level. Technical Skills & Qualifications Required Qualifications Essential: 8+ years of experience in End User Services ITIL Qualified Microsoft Windows related qualifications Knowledge/Experience Essential: Expertise in ITIL processes and industry best practice in service request and fulfilment Expertise more »
Employment Type: Permanent
Salary: £60,000
Posted:

Senior Application Support - Capital Markets

London, United Kingdom
Hybrid / WFH Options
Pioneer Search Ltd
Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the more »
Employment Type: Permanent
Salary: GBP 80,000 Annual
Posted:

Junior Infrastructure Project Manager

Milton Keynes, Buckinghamshire, South East
Nexus Jobs Limited
Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

Network Engineer- Milton Keynes and Remote

Milton Keynes, Buckinghamshire, South East
Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a more »
Employment Type: Permanent
Salary: £300 - £400
Posted:

Information Technology Service Delivery Manager

London Area, United Kingdom
The Associates Global
brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery … role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality … Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services more »
Posted:

Senior Service Desk Engineer

London, England, United Kingdom
Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITIL certification more »
Posted:

Service Desk Analyst

Warrington, England, United Kingdom
Tata Consultancy Services
not limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT more »
Posted:

Head of Service Desk / Support EMEA

London Area, United Kingdom
Hybrid / WFH Options
IT Talent
global IT helpdesk strategies, preferably with 8-12 years of experience in a fast-paced global business environment including EMEA or Global multi site. ITIL certification is preferred. Exceptional interpersonal skills with a focus on expedited problem-solving and client experience. Proficiency in supporting Microsoft 365 tools in more »
Posted:

Service Desk Manager

Southampton, England, United Kingdom
Digital Waffle
abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITIL certification - Ideal. more »
Posted:

Relationship Manager

London Area, United Kingdom
Hybrid / WFH Options
AtlasEdge
quo. They will be a collaborative, team player who is committed to achieving the organisation’s goals. Qualifications: Degree qualification desirable but not essential ITIL qualifications desirable but not essential In Atlas Edge You will share your expertise with colleagues based across Europe including UK, the Netherlands, Germany, Spain more »
Posted:

Major Incident Manager (Spanish Speaking)

London Area, United Kingdom
Tata Consultancy Services
driving technical bridges. IT skills to understand and articulate infrastructure and application problems to stakeholders as appropriate. Excellent interpersonal, communication and organizational skills Certified ITIL (Foundation) V3/4 Should talk English and Spanish with good verbal and written skills Airline Domain knowledge or relevant industry experience Good Knowledge … a high-pressure, dynamic environment working to tight SLA's Good Knowledge on ServiceNow ITSM tool & Reporting module. Possess CompTIA Network+ CompTIA CySA+ & foundation certification in Linux or certified in IT operations & infrastructure technology toolset. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. more »
Posted:

ITIL Service Management Analyst

West Midlands, England, United Kingdom
Morgan Hunt
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »
Posted:

Desktop Support Engineer

London Area, United Kingdom
Coforge
in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine … identify opportunities for process optimization and enhancement. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. ITIL Certified Proven experience as a deskside/end user computing or similar role, In-depth knowledge of O365, Operating system. Windows 11, Mac OS more »
Posted:

Sr. Manager, End User Platform Services

England, United Kingdom
CHEP
s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »
Posted:

IT Network Engineer

Scunthorpe, United Kingdom
Northern Lincolnshire and Goole NHS Foundation Trust
Qualifications Essential Level 5 qualification in recognized IM&T field or equivalent experience in a role Evidence of post qualifying and continuing professional development ITIL qualification-foundation Access to transport at all times to cover on-call and site visits as part of the role Desirable CCNA or equivalent … certification Experience Essential Relevant experience in an IT Infrastructure/Communications environment Experience of configuring a range of Cisco products in wired and wireless network environments Knowledge of Data Network topology/environments Practical knowledge of IP telephony Evidence of organisational and problem solving skills Desirable Experience of working more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted:

Service Transition Manager

London, United Kingdom
Experis
delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Experience working as a Service Transition Manager … and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITIL Certification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured more »
Employment Type: Permanent
Posted:

Senior IT Hardware Technician

BH1, Bournemouth, Dorset, United Kingdom
Granite Consulting
support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional more »
Employment Type: Permanent
Salary: £37500 - £40000/annum
Posted:

Release Management Analyst

Bristol, Somerset, United Kingdom
Sanderson Recruitment Plc
highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person. more »
Employment Type: Permanent
Salary: GBP 70,000 Annual
Posted:

ICT Analyst - Digital Service Desk

Aylesford, United Kingdom
Hybrid / WFH Options
Kent & Medway NHS & Social Care Partnership Trust
description for full details and main responsibilities of the role. Person Specification Experience Essential Three years proven experience in an ICT analyst role Desirable ITIL Certification Supporting Information Essential Relevance to the Job Description and Person Specification Desirable Passion and Enthusiasm Qualifications Essential Knowledge of ICT standards and … frameworks including ITIL and PRINCE2 Experience Essential Good working knowledge of directory services (such as Active Directory, LDAP) and its application for end-point authentication Experience Essential Ability to methodically analyse and diagnose problems and any underlying root-cause, with end-point hardware, software, firmware, applications, connectivity, and services … Desirable Certification in related technologies such as Microsoft Windows, Active Directory, and Microsoft Office Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the more »
Employment Type: Fixed-Term
Salary: £28407.00 - £34581.00 a year
Posted:

Lead Microsoft o365 architect

London Area, United Kingdom
Hybrid / WFH Options
NP Group
collaboration with Azure commercial and 21Vianet tenants (China) A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level more »
Posted:

Help Desk Team lead

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Akkodis
efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services … cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Data Centre Capacity Planner

Billingham, County Durham, North East, United Kingdom
Es Field Delivery Uk Ltd
to assign placement in the Data Centre Knowledge of basic electrical requirements and conversions (i.e. kilowatts, amps, phases, etc) Experience working in a Structured ITIL and or ISO environment Great team work ethic Ability to work multiple projects simultaneously Proficient in MS-Office Suite including Visio Manual handling experience … Desirable skills/qualifications: Data Centre qualifications up to a degree standard Project Management qualifications ITIL qualifications This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. more »
Employment Type: Permanent
Salary: £35,000
Posted:

ITIL Service Management Analyst

Birmingham, West Midlands, United Kingdom
Morgan Hunt UK Limited
Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »
Employment Type: Permanent
Salary: £40,000
Posted:
ITIL Certification
England
10th Percentile
£29,440
25th Percentile
£39,000
Median
£52,550
75th Percentile
£67,500
90th Percentile
£87,500