Stockport, Greater Manchester, North West, United Kingdom
Nexperia
connectivity. Managing and monitoring hybrid cloud integrations and troubleshooting related incidents. Responding to and resolving incidents in a 24/7 wafer fabrication environment, adhering to strict SLAs and ITIL-based procedures. Contributing to continuous improvement initiatives by identifying automation or optimisation opportunities within the data centre. Collaborating with global teams across multiple time zones to ensure seamless handovers … . Ability to manage and coordinate with third-party vendors for the resolution of Severity-1 incidents. Experience liaising with IT security teams for vulnerability mitigation. Strong knowledge of ITIL processes; ideally ITIL-certified. Excellent communication, collaboration, and prioritisation skills. Eligibility to work in the United Kingdom without the need for visa sponsorship. Desirable skills: Familiarity with hybrid More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
of Agile methodologies and best practices. Familiarity with tools such as JIRA, Confluence, Splunk, Fiddler, Wireshark, and ServiceNow. OS skills on Windows, MacOS, iOS, Linux are advantageous. Education/Certification: Bachelor's degree or equivalent in a relevant field. Preferred: Agile or ITIL certifications. Preferred: Relevant network and/or security certifications. #J-18808-Ljbffr More ❯
connectivity. Managing and monitoring hybrid cloud integrations and troubleshooting related incidents. Responding to and resolving incidents in a 24/7 wafer fabrication environment, adhering to strict SLAs and ITIL-based procedures. Contributing to continuous improvement initiatives by identifying automation or optimisation opportunities within the data centre. Collaborating with global teams across multiple time zones to ensure seamless handovers … . Ability to manage and coordinate with third-party vendors for the resolution of Severity-1 incidents. Experience liaising with IT security teams for vulnerability mitigation. Strong knowledge of ITIL processes; ideally ITIL-certified. Excellent communication, collaboration, and prioritisation skills. Eligibility to work in the United Kingdom without the need for visa sponsorship. Desirable skills: Familiarity with hybrid More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
HSO group
Retail/Commerce. Finance/Projects. Supply Chain Management. Service Management. Asset Management. Professional Services. Technical knowledge including SQL Server, Performance investigation, SSRS reports, Logic Apps, Azure, BI Services. ITIL Certification. PERSONAL QUALITIES Excellent communication and customer interaction skills. Ability to work under pressure and meet agreed targets. Learn and keep up to date with industry-specific functionalities within More ❯
ability to demonstrate equivalent knowledge, skills and experience. Relevant high level subject matter qualification (SQL Server) or equivalent knowledge, skills and experience. Evidence of continued professional development ILM Qualification ITIL Qualification Skills Ability to coach and mentor staff to develop their technical skills and experience. Able to work on own initiative. Works well as part of a team. Flexible More ❯
weekends with a flexible approach • Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to visit customers’ sites More ❯
or Prometheus Configuration automation with Ansible Linux preferably Redhat/Centos Vmware Good Network skills (Firewalls & Switches) A driving license. You Can Have Windows Server Knowledge A knowledge of ITIL processes, and ideally ITIL certified Experience Have worked as a Systems Administrator/Engineer/DevOPS engineer and have a minimum of 3 years’ experience working with Linux. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
WSP in the UK & Ireland
environment Experience with Oracle Fusion preferred Experience or aptitude in developing and holding training sessions for IT staff, virtually or in person as required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. Solid knowledge and experience of ServiceNow Process orientated with More ❯
to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITILcertification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. By applying More ❯
creation of documentation to support users Awareness of data protection principles e.g. GDPR. A fundamental understanding and appreciation of a variety of underlying web technologies. Desirable Skills and Experience ITIL Qualifications. Technical accreditation's e.g. Microsoft MCSA/Cisco CCNA/etc. Experience of working with AV equipment Experience Why Arden: At Arden, you will become a part of More ❯
to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITILcertification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply More ❯
Oracle, Google) or equivalent knowledge, skills and experience. Relevant Leadership Qualification or equivalent knowledge, skills and experience. (e.g. ILM/CMI/Degree) Project Management Qualification (Prince2, SCRUM, etc) ITIL Qualification Evidence of continued professional development Desirable Professional, managerial and leadership qualification or equivalent experience at senior management level. Knowledge, Training & Experience Essential Proven experience in team management, work More ❯
weekends with a flexible approach Familiarity with the use of incident management and reporting tools Demonstrable detailed experience working in a customer facing role Desired Skills A knowledge of ITIL processes, and ideally ITIL certified While you will be educated and supported on the job, an inherent aptitude to technical problem solving A willingness to visit customers’ sites More ❯
or Prometheus Configuration automation with Ansible Linux preferably Redhat/Centos Vmware Good Network skills (Firewalls & Switches) A driving license. You can have: Windows Server Knowledge A knowledge of ITIL processes, and ideally ITIL certified Experience: Have worked as a Systems Administrator/Engineer/DevOPS engineer and have a minimum of 3 years’ experience working with Linux. More ❯
Were looking forward to hearing from you! Person Specification Qualifications Essential Master's qualification or equivalent level of experience within Digital or equivalent IT relevant experience Cisco CCNP, CCIE certification or equivalent ITIL Qualification Evidence of Personal Development Desirable ITIL Practitioner Qualification PRINCE 2/Agile Accreditation Experience/Knowledge Essential experience in the management of enterprise More ❯
to demonstrate equivalent knowledge, skills and experience. Relevant high level subject matter qualification (SQL Server) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable ILM Qualification ITIL Qualification Project Management Qualification (Prince 2, SCRUM, etc) Skills Essential Ability to coach and mentor staff to develop their technical skills and experience. Able to work on own initiative. More ❯
Science, related field or relevant professional experience. Experience: Experience in IT service management, preferably in a higher education setting. Skills: Strong leadership, project management, and communication skills. Proficiency in ITIL and other service management frameworks. Certifications: ITIL Foundation required, further ITILcertification is highly desirable. Personal Attributes: Problem-Solver: Ability to think critically and solve complex More ❯