1 to 25 of 49 Permanent ITIL Certification Jobs in the UK excluding London

Required experience: 2 years minimum working on an IT helpdesk dealing with end users Strong Troubleshooting skills Understanding and supporting of End User Compute ITIL certified Understanding of antivirus and EDR technologies Interest in Cyber security Public Sector experience would be a plus Over 3 years helpdesk experience would more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »

you'll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »

processing equipment Knowledge in Innova Production System/Microsoft Dynamics/ILeader Experience of working in a team and understanding of Food Industry & QC. ITIL Qualified Experience of IT Helpdesk software To Apply If you feel you are a suitable candidate and would like to work for this reputable more »

this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical more »

Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will be … while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand … by the IT Service Delivery Manager. Person Specification: To excel in this role, you should possess the following essential attributes, experience, skills, and knowledge: ITIL qualification (minimum V3) with a comprehensive understanding of the ITIL Framework. Proven experience in service management within a dynamic, fast-paced environment, coupled more »

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM … platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount more »

volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient … for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Asset and Configuration management principles, processes, standards, new and evolving best more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology more »

future. What will I be doing? Provide strong leadership, as you’ll be responsible for supporting colleagues across the UK and globally. Managing the ITIL-based service function, managing SLAs and KPIs. Ensure that platforms are built and maintained to meet the required security standards. Provide support services to … infrastructure services, as well as any future changes. What do I need? Proven experience in an infrastructure/IT management role. Strong expertise in ITIL-based service management Experience and understanding of Windows, AD, 365 Cloud, Networks (WAN, Firewalls, Wireless), Virtualisation etc. Experience in infrastructure/network security and … implementation. ITIL Certified is desirable. Cisco CCNP or CCNA Certified is desirable. Apply now to Callum Berrigan or call for a confidential discussion. We have a full job spec and marketing info for your review. We are an equal opportunities employer and welcome applications from all suitably qualified persons more »

IT Service Desk ManagerKnowledge and understanding of best practices for service management.Knowledge of M365 product suite and administration of security, compliance and productivity suites (certification would be a bonus but not essential).An ability to think critically about systems and to adjust consistently as needed.An ability to balance and … and external partners, being trusted to report accurately against progress and escalate risks and issues to an appropriate level for resolution or mitigation.Knowledge of ITIL (certifications would be a plus).Sound interesting? Please get in touch with Lewis.Vyse@lafosse.com more »

there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL more »

starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt … Certification No Shift Constraints Experience in Application support. Experience in Technical or Semi Technical voice process. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and more »

a comprehensive understanding of customer support operations and the ability to optimise service delivery through efficient system utilisation. Experience in service design in an ITIL environment - Creating, implementing and managing scalable Customer Support models and processes including SLA and SaaS Developing and ensuring competency within the team to support … There may be the need to be available to meet in various Customer locations (including overseas) on an occasional basis. Possess essential skills for ITIL Certification, specifically in Service Design and Management, demonstrating a deep understanding of IT service processes and methodologies to enhance the overall efficiency and … in supervising/managing a team is required. Experience and certifications with systems Support, Connectivity and Remote Diagnostics are preferred in IT environment management (ITIL, COBIT, TOGAF, Lean IT, or similar industry stand certification more »

in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »

abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITIL certification - Ideal. more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … managers Good verbal and written communication skills, including the ability to explain technical concepts and technologies to the IT workforce Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »

a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. more »

the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. more »

Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc.. You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage more »

able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. more »

of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co more »

Qualifications 8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking for hands on experience. Project management skills, with an excellent knowledge of IT systems and infrastructure. Benefits Casual dress Flexible more »