skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years’ experience in IT, or ITILFoundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice more »
skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years' experience in IT, or ITILFoundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITILFoundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial * Azure Containers * Azure Kubernetes * Azure Endpoint Management/Intune * Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. * ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: * Development through Training/Certification * Put through DV clearance more »
application support and incident investigation Desirable: Familiarity with programming languages (Java, Python, PL/SQL, C++) Desirable: Operational experience within an automated distribution facility ITILFoundation certification is a plus Company Benefits: Competitive salary up to £40,000 Pension contribution up to 6% Private healthcare, including dental and more »
company targets and objectives Must be conscientious with an attention to detail Preferred experience using a Ticket Management Software, creating/updating & logging tickets ITILFoundation Certified more »
Warwickshire, Coventry, West Midlands (County), United Kingdom
Adria Solutions Ltd
user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in … coordinate external technical support when necessary. Qualifications & Experience: Previous experience in an IT support role. Familiarity with the client's hardware and software tools. ITILFoundation certification. CompTIA A+ or equivalent certification. Join a company that celebrates diversity and welcomes unique contributions from individuals of all backgrounds. Our more »
/Request management and ticket handling - Experience of working to SLA’s and KPI measures - Experience of using/contributing to a Knowledge base - ITILFoundationCertificate Accreditation - Knowledge of Legal Applications – Document Management, Digital Dictation would be an advantage About Us: We are a UK based more »
London, Old Street, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a significant … Strong technical understanding of Microsoft operating systems and applications. Proficiency in problem-solving and analytical skills with attention to detail. Excellent knowledge of the ITIL service management framework. Outstanding communication and customer service skills. Proven ability to motivate and manage a team effectively. ITILFoundation certification preferred. more »
Employment Type: Permanent
Salary: £43000 - £48000/annum
Posted:
Salary Guide
ITIL Foundation Certificate the UK excluding London