requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents and service requests are logged into ITSM package Ensuring all SLA obligations are met in delivery of above services Ensuring any incidents or service requests that cannot be fulfilled in a timely more »
for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) • Keeping accurate records of all site information using ITservicemanagement tools • Providing excellence customer service to end users, such as staff & students • Ensuring service level agreements are met • Promptly completing any admin paperwork/ more »
for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using ITservicemanagement tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin paperwork/ more »
Queens Road, Teddington, Middlesex, England Hybrid / WFH Options
LGC LIMITED
leading, core BI platforms. Supporting Group BID&A team in delivering high-quality data solutions to business problems and supporting the queries coming through ITSM platform. Research into new ideas and methodologies for preparing and delivering data and analytics solutions. Bringing new ideas in terms of process automation and documentation. more »
Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as more »
