SUITE 29. 7TH FLOOR, 63- 66 HATTON GARDEN, LONDON, England Hybrid / WFH Options
INSTANT ON IT LTD
MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution Performing administrative tasks such as user account creation Attend team and customer incident meetings and conference calls. Complete other service-related tasks as required more »
Are you ready to kick-start your career in the dynamic world of IT? Are you passionate about innovation, problem-solving, and making a real impact? Look no further! We're seeking three enthusiastic individuals to join a team as more »
Oakwood Court, Little Oak Drive, Annesley, Nottingham, England
FORTEM SOLUTIONS LIMITED
vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in ITServiceManagement & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission of more »
for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) - Keeping accurate records of all site information using ITservicemanagement tools - Providing excellence customer service to end users, such as staff & students - Ensuring service level agreements are met - Promptly completing any admin paperwork/ more »
for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using ITservicemanagement tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin paperwork/ more »
Providing outstanding support and customer service to all B&FC stakeholders. Role Principal Duties: Triaging incoming incidents, requests, changes and problems in the ITservicemanagement system, ensuring that information held is accurately updated, maintained and actioned appropriately Troubleshooting incidents through to resolution; escalating where necessary Providing IT support to more »
Queens Road, Teddington, Middlesex, England Hybrid / WFH Options
LGC LIMITED
leading, core BI platforms. Supporting Group BID&A team in delivering high-quality data solutions to business problems and supporting the queries coming through ITSM platform. Research into new ideas and methodologies for preparing and delivering data and analytics solutions. Bringing new ideas in terms of process automation and documentation. more »
requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents and service requests are logged into ITSM package Ensuring all SLA obligations are met in delivery of above services Ensuring any incidents or service requests that cannot be fulfilled in a timely more »