76 to 100 of 321 ITSM Jobs in England

Admin Comfortable with general IT Lenovo support Managing user permissions on Azure and other cloud service providers Important: Awareness of software delivery lifecycle (ITIL ITSM) Jira/Confluence Awareness of structured data management and SQL Desirable MS Dynamics experience is advantageous Experience of MS Omnichannel is a plus Enhanced DBS more »

environment of 2 days per week office based, 3 days WFH. As our newly appointed Infrastructure Engineer your key responsibilities will include: To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices. Subject Matter Expert (SME) level of hands-on knowledge in Wintel more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change more »

similar role. Experience working in an ITIL based MSP Environment. Strong customer service background. Knowledge of the Autotask ticketing system or similar. Knowledge of ITSM and RMM tools. Leading and Motivating Teams. Completing 121’s and appraisals Develop and continuously improve ITIL based processes. Working within a Change Management framework. more »

with experience in activating indirect sales forces within the service management domain. You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real-world business value. You're an ESM expert, fluent in the technology's architecture and capabilities. You can explain more »

fixing issues, and prioritising actions. Investigating incidents and trends, as well as identifying threats using SIEM tools like Splunk and Microsoft Sentinel. Using IT Service Management tools to classify cyber incidents and analyse trends for management reports. The Candidate: Working knowledge of various security technologies such as network and application more »

Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard more »

and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues more »

and support. The Successful Candidate will have: · Familiarity with application support and delivery · Understanding of a Support and Service Desk role · Familiarity with IT Service Management systems · Strong customer focus · The ability to communicate effectively · Good time keeping and time management skills · Adaptability in a fast-paced working environment · The more »

for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Required Skills: At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes. Experience in working to (and exceeding) Service Level Agreements. Should have more »

A leading Financial Services Company is currently seeking an Incident Manager to join their EMEA technology team. The Incident Manager will work alongside the ITSM Service Manager, technology teams and 3rd party service providers to design and establish a robust Service Management function and will go on to take operational more »

Response Experience in REST/SOAP web services and API integrations Expertise in designing database tables and relationships Experience with ServiceNow or similar IT service management and automation platform. If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package more »

that the global Service Delivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part of the design and delivery of a strategic more »

meet evolving support requirements and to support team members' personal development and career satisfaction through recruitment, organisation, training, coaching and appraisals. To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT and business performance, as part of the design and delivery of a strategic more »

across public sector in the UK Background selling across a number of the following services and products - modern workplace, cloud, storage, connectivity, infrastructure, testing, ITSM, business intelligence, data analytics, cyber security Evidence of winning new logos with local government customers Someone who is adept at business development and shaping of more »

the office 1 day per week. The successful candidate will possess proven skills working with the following - IT/ICT buying IT Sourcing IT Service Management Contract variation Risk Management Stakeholder management relationship management Supplier Management CIPS level 4 Interested? Please apply below ICT Buyer, IT Buyer, IT Supplier Manager more »

on call 1 week out of every 5 (will decrease as team gets grows) 🎰 Industry: Online Casino/Sportsbetting 🛠 Key Skills: Sys Admin, ITIL, ITSM We're seeking a Lead Engineer to join a global Tech team. In this dynamic environment, you'll lead a team, drive service excellence, and more »

looking for an Incident Manager to join the team. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider business s... APCT1_UKTJ more »

compliant routes to market and managing the end-to-end sourcing process. routes to market for strategic requirements and support the development of IT service management plans. governance compliance for all supplier management activities. supplier relationship and quality management activities, addressing any issues promptly. prioritize, and mitigate risks with strategic more »

Possess a solid understanding of technology and IT infrastructure Familiarity with a range of software, hardware, and networking solutions Knowledge of IT service management (ITSM) frameworks, such as ITIL. Understanding of budgeting and financial management principles Proficient in project management methodologies. Ability to manage contract budgets effectively and allocate resources more »

from happening, and minimising the impact of incidents that cannot be prevented. Collaborate closely with various IT teams and stakeholders to ensure that IT service management processes are aligned with business needs and industry best practices. Provide expert advice and guidance on all aspects of incident, change, and problem management. … are in line with best practices (like ITIL frameworks) and business requirements, and that they comply with relevant policies and regulations. Developing and refining ITSM processes, contributing to the overall resilience and efficiency of IT services. Your Key Skills: Strong focus on process efficiency, risk management, and service quality Adept … root causes of problems, and implementing effective solutions. Bachelor’s degree in IT related study OR 5+ Years IT experience with certifications in IT Service Management frameworks such as ITIL (highly desireable) Global complex business exposure Experience in IT service management, with a proven track record in incident management, change more »

aligning IT Service Management (ITSM) practices with industry standards, ensuring optimal operational efficiency and continuous service improvement. Job Description: We are seeking an IT Service Management Coordinator to manage ITIL-aligned processes and policies within our dynamic environment. In this administrative role, you will be instrumental in supporting the delivery … ideal role for someone looking to carve out a career within IT Service Management. Key Responsibilities: Support Service Managers with the delivery of IT Service Management processes aligned with ITIL framework Support the senior Service Managers with administrative changes relating to services delivered Implement and optimize ITSM tools like ServiceNow more »

relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall IT service management capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and deliver … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge of more »

holders will organise Laptop "clinics" for remote working staff to book appointments for mobile hardware replacements. You will manage a request queue on the ITSM toolset, for the fulfilment of new hardware orders placed by departments across the Trust. Working with wider teams within the IT Department you will ensure … and/or imaging PC devices through Microsoft Endpoint SCCM (Systems Centre Configuration Manager) similar WDS platform Desirable Experience of applying ITIL to IT Service Management working environment Experience of managing mobile devices through Microsoft InTune or similar MDM platform NHS Operational Experience Project Management Essential Able to demonstrate an more »