2 Temporary ITSM Jobs with Remote Work Options

vacancy for a Service Management Specialist working as part of the Service Management Team within Digital Health and Care Wales. The role provides IT Service Management skills, knowledge, and advice to NHS Wales Programmes on behalf of DHCW. It also includes the implementation of Service Management processes across multiple organisations … working knowledge of how information and technology support the delivery of patient services throughout NHS Wales.The ideal candidate must have demonstrable experience of IT Service Management and the disciplines that make up the ITIL framework (with at least an ITIL Foundation qualification). Main duties of the job Develop and … coaching to team members. Person Specification Qualifications and/or Knowledge Essential Business/IT Degree or demonstrable equivalent experience Foundation Certificate in IT Service Management (ITIL) Knowledge and understanding of the role of service management Knowledge and understanding of continual service improvements Desirable PRINCE2 Foundation or demonstrable equivalent experience more »

holders will organise Laptop "clinics" for remote working staff to book appointments for mobile hardware replacements. You will manage a request queue on the ITSM toolset, for the fulfilment of new hardware orders placed by departments across the Trust. Working with wider teams within the IT Department you will ensure … and/or imaging PC devices through Microsoft Endpoint SCCM (Systems Centre Configuration Manager) similar WDS platform Desirable Experience of applying ITIL to IT Service Management working environment Experience of managing mobile devices through Microsoft InTune or similar MDM platform NHS Operational Experience Project Management Essential Able to demonstrate an more »