Problem Manager
Nationwide, United Kingdom
ISR RECRUITMENT LIMITED
The Opportunity: We are currently looking for an experienced Problem Manager with a proven background working in high pressure ITSM environments. You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and … a focus on proactive and reactive Problem Management, but there will also be the requirement to assist with Incident and Change Management so exposure to these areas is a must. Skills and Experience: Extensive experience working in a busy Service Management … Identification and Management and a proactive approach to identifying and resolving underlying issues Ability to reviewing and improve incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to more »
Employment Type: Permanent
Posted: