176 to 190 of 190 Incident & Problem Manager Jobs

Job summary Gloucestershire ICB have an exciting opportunity for a Senior EPRR Manager in our Emergency Preparedness, Resilience and Response (EPRR) Team. The team works collaboratively across the Integrated Care System to ensure preparedness, response and resilient planning in line with statutory guidance, alongside business continuity … Agency stakeholders where we perform a significant role within the Local Resilience Forum (LRF). Main duties of the job The Senior EPRR Manager will lead the work across the full spectrum of EPRR disciplines including overseeing and delivering risk assessments, planning, training and exercise design … programme of NHS funded providers throughout the Gloucestershire footprint. The successful candidate will have a significant task in managing and maintaining our Incident Co-ordination Centre (ICC) and supporting the Gloucestershire Tactical and Strategic Coordination Centres at Police Headquarters. We are looking for a passionate more »

documents when needed for the regulators in preparation for department assessments. The Quality Information Administrator will provide support to the Pan-pathology quality manager and the Quality team to ensure that the quality of service is enhanced'. Health Careers | Main duties of the job The post … holder is required to provide comprehensive, administrative to the Pan-pathology Quality manager and Quality team using a variety of systems associated with the Laboratory Information System. This will involve accurate inputting and extracting data skills and the ability to perform, charts, graphs, handling enquiries … stringent policies and standards. The Post holder will assist in training such as Audit training and Q-Pulse module (including Document, Incident (CA/PA) , etc.) training to staff within departments of the Pathology department. Provide training and demonstrate office systems to colleagues and more »

Position Title: Cyber Security Manager Location: Columbus, OH 43215, USA Job Category: SALARY Schedule: Full-Time Req ID: CYBER001043 Posted Date: April 16, 2024 Description: Job Details Description Responsibilities: Oversee Security Operations: Manage and supervise cybersecurity operations within the organization. Information Security: Ensure the protection of sensitive … regulations and standards. Policy Development: Develop and implement cybersecurity policies and procedures. Risk Assessment: Identify and mitigate security risks. Incident Response: Handle security incidents effectively. Team Management: Lead and guide other cybersecurity professionals. Problem-Solving: Address security challenges effectively. … such as computer science, information technology, or cybersecurity) is often preferred. Certifications: CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager) are valuable. Skills: Strong analytical skills, knowledge of security technologies, and the ability to communicate effectively. Qualifications Skills Behaviors : Motivations : Education Experience Licenses more »

Provide required assistance to ensure business/IT stakeholders support is in place for submitted changes. Support the IT Change and Release manager with the setup and adoption of the rollout of the inhouse developed change management portal. Distribute the forward schedule of change prior to … the CAB votes. Complete post implementation reviews as required. Conduct regular reviews of the change management processes with IT Change and Release manager to identify and recommend service improvements. Collaborate with stakeholders to ensure the change processes are appropriately documented, communicated, and understood. Create and … appropriate. Ensure IT change submitters adhere to the change management processes and maintain quality checks. Assist the IT Change and Release manager in completing regular audits of the change management process. Assist IT Change and Release manager in providing regular reports to the more »

SAP requirement Key Accountabilities:- Member of the BIS Team reporting to SAP Service Owner Provide Operational Support in the areas SAP BASIS, Solution Manager, BI, Java, SQL Database, PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective … Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely resolution of Major Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when … required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance for SAP operations Perform detailed planning & project management of implementation activities for updates & patching where more »

The Opportunity: We are currently looking for an experienced Problem Manager with a proven background working in high pressure ITSM environments. You will work with a team of experienced Service Management professionals to support the day to day management of all P1 and … a focus on proactive and reactive Problem Management, but there will also be the requirement to assist with Incident and Change Management so exposure to these areas is a must. Skills and Experience: Extensive experience working in a busy Service Management … Identification and Management and a proactive approach to identifying and resolving underlying issues Ability to reviewing and improve incident escalation actions, processes and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct exposure to more »

Incident Manager/Cisco Incident Manager 6 Month Contract role Rate- £20- £22 per hour Remote Working One of the leading Multinational companies in the UK is seeking an 'Incident Manager ' to join their team on a … Month Contract. As an Incident Manager you will be collaborating with customers to plan, configure, and diagnose issues with Cisco products and services,also assisting customers with integrating tools,systems and ensuring service quality. Responsibilities- Help design, set up, and improve technology … experience in a similar role Technical expertise in Cisco products. Ability to debug complex network problems and drive large account network problem resolution. ITIL Qualified This is an urgent vacancy. If you are interested then please apply directly to the ad or send your CV more »

administration tasks updating customer insurances, and various fleet reports Booking appointments with customers and third-party workshops Maintain and update incident management To assist in managing driver resource daily including all legal requirements To assist in minimising the off-road time for all vehicles and … of order numbers To deal with the control of workshop paperwork Dealing with breakdowns Other ad-hoc duties as requested by the depot manager The ideal Fleet Controller/Fleet Maintenance Controller/Fleet Administrator/Workshop Administrator/Workshop Controller will have: Previous experience in Fleet Administration …/Fleet Control is desirable Effective verbal and written skills Strong decision making and problem solving skills Excellent Customer service skills Previous administrative experience within the commercial vehicle/transport industry If this Fleet Controller/Fleet Maintenance Controller/Fleet Administrator/Workshop more »

IT Account Manager who has a proven track record in a client-facing IT service or IT sales role preferably within a Microsoft Managed Service Provider/MSP is required for a multi-award winning Managed Service Provider based in the City of London. SALARY: £170,000 OTE … scored 25! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Account Manager who has a proven track record in a client-facing IT service or IT sales role preferably within a Microsoft Managed Service Provider/… MSP to help grow and develop the companys client base. Working as the IT Account Manager you will join a company that is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around more »

Position: Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic … ensuring efficient and effective resolution of IT issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with … other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk Manager or similar role. Strong knowledge and practical application of ITIL frameworks. Proficiency with JIRA or similar service management tools. Excellent leadership and team management skills. Strong problem more »

IT Infrastructure Manager is required by large and very successful organisation. They are currently looking to recruit an experienced and seasoned IT Infrastructure Manager on an interim basis to lead, motivate, manage and direct the work of the third-line technical infrastructure team … issues, troubleshoot effectively, and provide timely resolutions in a fast-paced environment possessing a logical and methodical approach to structured problem-solving and critical thinking techniques. Solid understanding of IT security principles and practices (CyberEssentials, GDPR/DPA), including user access control, data encryption, authentication techniques, vulnerability management, the importance of software patching and incident response. Ability to work collaboratively within a team and across departments; willingness to share knowledge, provide guidance and support colleagues; equally willing more »

IT Manager - Hull - £40,000 to £45,000 Principal IT are working with an Microsoft Service Provider based in Hull that are looking for an IT Manager to join their team on a permanent basis. Our client prides themselves or providing a first class IT Service … evolving technology delivered to our customers Experience of managing Continual Service Improvement Plans, Problem Management and Major Incident Management Ability to build and maintain strong, cohesive working relationships with senior stakeholders. Strong sense of prioritisation and execution against critical deliverables … teams to actively deliver a high level of service. Provide regular reporting, and service improvement plans. Manage any incidents that trigger Major Incident Management process Package: Salary of between £40,000 to £45,000 Yearly Bonus of 5% How to Apply: If you are interested in hearing more »

Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and … best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and … customer perception programme ensuring that feedback is delivered in accordance with procedures and improvements. To work collaboratively with the IT Service Desk Manager, IT Service Desk Engineers, MI/BI Analyst and IpsumLive Technical PM through the Service Transition process prior to live service delivery. more »

that adheres to industry standards and quality requirements Participate in a collaborative development process that includes peer code reviews. Assist the delivery manager in removing blockers by collaborating across stakeholders and providers. Provide technical input to the analysis of business partner requirements. Develop, document, communicate, and … appropriate to enable delivery of high-quality applications. Provide estimates as part of the estimation process for development activities. Provide technical support in incident and problem resolution. Key Skills Required Substantial experience in .NET framework, and building web applications Experience working with more »

capture, assignment, processing and completion of incidents and service requests • Monitor ticket queues to identify trends and escalate to Major Incident or Problem where appropriate • Knowledge sharing and participation in meetings to ensure an excellent customer experience • Provide advice and … on support issues where appropriate • Ensure that users are kept informed of the status of any outstanding calls • Ensure that documentation (technical notes, incident resolution notes, installation procedures, user guides etc.) are developed and maintained up to date and stored in the appropriate document repository • When … a Major Incident occurs, reprioritise work in accordance with the requirements dictated by the Digital Workplace Manager • Work with other teams within the IT Department to achieve call resolution. Technical Support • Support videoconferencing facilities & meeting room functionality (including tele-conferences, web meetings and room bookings more »