3 of 3 Remote Incident Analyst Jobs

Incident Analyst - Newport/Hybrid - £42,856 + excellent benefits Yolk Recruitment are working with a large, established organisation delivering essential services across the UK. They place a strong emphasis on reliability, accountability, and using data to continuously improve how technology supports the wider business. This … opportunity to join a supportive IT Service team where incident data is actively used to improve performance, partner outcomes, and service quality. This role would suit an experienced Incident Analyst who enjoys working closely with service teams, analysing data, and helping incidents move through to resolution efficiently. ...

Incident & Problem Analyst** Duration: 6 Months Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Overview We are seeking a highly organised and analytical Incident and Problem Analyst … services. Coordinate with regional IT teams and global support functions to escalate and resolve high-priority and major incidents effectively. Lead or participate in incident bridges and maintain clear, timely communication with stakeholders across multiple time zones to ensure transparency and alignment. Ensure accurate incident logging, categorization ...

Support Operations Analyst - Tier 3 Support - Investigations - Incidents - Salesforce - ITIL 12 Month Initial Contract Location - London Hybrid Working - 3 days per week in the office Daily rate - up to £300 per day Inside IR35 You will strengthen the operational foundation of the tactical function by ensuring incidents, investigations, break … incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Coordinate incident workflows and ensure investigations are assessed and assigned accurately. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights ...