3 of 3 Remote Incident Analyst Jobs

Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2-3 years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to … Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process … sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail More ❯

Incident Response (CSIRT)/SOC Level 3 Analyst Location: Crawley (Hybrid) Department: Information Systems Type: Contract Full-time Outside IR35 About the Role My client is seeking an experienced Incident Response (CSIRT)/Security Operations Centre (SOC) Level 3 Analyst to join their Information Systems directorate, based in Crawley. In this critical role, you'll respond … cyber incidents, ensuring rapid containment and recovery. Conduct advanced threat hunting across IT and OT environments to identify and eliminate hidden threats. Develop and enhance SOC policies, playbooks, and incident response processes to align with industry best practices. Collaborate with the Managed Security Service Provider (MSSP) and internal teams to ensure complete log source integration and effective alert correlation … technical expertise, analytical acumen, and a collaborative approach to problem-solving. Essential Qualifications & Experience Proven experience in a SOC Level 2 or Level 3 role, with demonstrable expertise in incident response and advanced threat hunting. A degree in Computer Science, Cybersecurity, IT, or a related discipline, or equivalent professional experience. Industry-recognised certifications such as CISSP, GIAC/GCIA More ❯

Incident Response (CSIRT)/SOC Level 3 Analyst Location: Crawley (Hybrid) Department: Information Systems Type: Contract | Full-time Outside IR35 About the Role My client is seeking an experienced Incident Response (CSIRT)/Security Operations Centre (SOC) Level 3 Analyst to join their Information Systems directorate, based in Crawley. In this critical role, you'll respond … cyber incidents, ensuring rapid containment and recovery. Conduct advanced threat hunting across IT and OT environments to identify and eliminate hidden threats. Develop and enhance SOC policies, playbooks, and incident response processes to align with industry best practices. Collaborate with the Managed Security Service Provider (MSSP) and internal teams to ensure complete log source integration and effective alert correlation … technical expertise, analytical acumen, and a collaborative approach to problem-solving. Essential Qualifications & Experience Proven experience in a SOC Level 2 or Level 3 role, with demonstrable expertise in incident response and advanced threat hunting. A degree in Computer Science, Cybersecurity, IT, or a related discipline, or equivalent professional experience. Industry-recognised certifications such as CISSP, GIAC/GCIA More ❯