2 Permanent Incident Management Jobs in Surrey

key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing … the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and more »

Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience of using an Incident Management system Experience of Cisco Maintenance an advantage IT Support Analyst Due to the volume of applications received for positions, it will not more »