Willingness to be on-site in Corsham 5 days per week Experience required: SOC transformations and operations Developing security operation processes and procedures Vulnerability Management - using Tripwire and Tanium IncidentManagement - using DCC and Elastic Stack Endpoint security - using vSphere, SolarWinds, Trend Intelligence Driven Defence, Cyber Kill …/CYBER SECURITY/LEAD/LEAD CONSULTANT/LEAD CYBER CONSULTANT/LEAD CYBER SECURITY CONSULTANT/SOC/SOC OPERATIONS/VULNERABILITY MANAGEMENT/INCIDENTMANAGEMENT/NIST/ENDPOINT SECURITY/CORSHAM/BRISTOL/SOUTHWEST/DV/DV CLEARED/DV CLEARANCE more »
provision of required services within associated performance targets Working with other engineering disciplines (Systems, Test & Evaluation, and Software Engineering) and non-engineering disciplines (programme management, proposal management and operations) to meet mission success milestones Administer systems both from technical and security perspectives Support build and deployment of new … week on, week off rota occasional travel to Data Centres located in Wales occasional visits to Warminster site may be required to work on incidentmanagement, support team meetings, demonstrations, etc. Required skills, qualifications and experience strong technical leadership within a busy operational environment ability to synthesize contractual more »
outstanding service for our clients. Responsibilities: Technical Support: Provide 2nd line technical support to end-users, addressing hardware and software issues promptly and efficiently. IncidentManagement: Take ownership of customer incidents or service requests, seeing them through to resolution. Ticket Management: Monitor support ticket queues, ensuring timely … Experience: At least 4 years of experience in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic more »
and or processes that are leading to an increase in incidents and highlighting new and emerging trends to make recommendations that support an efficient IncidentManagement experience. Benefits include: Competitive salary Additional bonus 25 days holiday (plus option to buy/sell 5 days) Excellent Training Career progression more »
technical skills with WAN and LAN connectivity and TCP/IP. The ideal candidate will be experienced in on site 2nd line support and incident management. You need to be confident with Office 365 and Active Directory and be commutable to Chippenham 3 days per week. A good understanding … proficiency in WAN and LAN connectivity. Display technical expertise in TCP/IP protocols. The Person: Experienced in on-site 2nd line support and incident management. Proficient with Office 365 and Active Directory. Must be able to commute to Chippenham three days per week. Strong understanding of IT infrastructure more »