12 of 12 Remote Incident Manager Jobs

Incident Resolution Manager - Wealth Manager Incident Resolution Manager - Wealth Manager Direct message the job poster from Broadgate Helping organisations build teams across - Enterprise risk, Operational Risk, Operational Resilience A leading UK wealth management firm is seeking a highly skilled and experienced Incident Resolution Lead to join their team. This firm is known for … environment where employees are required to be in the office three days a week, with the flexibility to work from home on the other two days. Role Overview: The Incident Resolution Lead will play a crucial role in ensuring disruptions to business operations within the front office are efficiently identified, documented, and resolved. This role will involve root cause … effective resolution of disruptions. Collaboration & Stakeholder Communication: Work closely with internal teams and stakeholders to manage and resolve incidents, providing regular updates and escalating when necessary. Follow and enforce incident management procedures, ensuring compliance with internal policies and external standards. Root Cause Analysis & Process Improvement: Conduct post-incident reviews to identify root causes, implementing corrective actions to prevent More ❯

than 86 countries. CSG delivers critical services across 33 trading businesses, with specialisms in IT, HR, energy, education, legal, procurement, and more. Why this role matters As the primary Incident Manager, you'll lead the response to high-priority incidents, make critical decisions under pressure and coordinate cross-functional teams. Your role will be key to minimising disruption … contact for senior stakeholders during incidents, delivering clear, timely and strategic communication. Coordinate technical and business resources to resolve incidents quickly and effectively. Own and continuously improve the Priority Incident Management process in alignment with ITIL best practices. Conduct post-incident reviews, identify root causes and trends, and collaborate with Problem Management to prevent recurrence. Produce executive-level … incident reports and summaries. Work closely with the Cyber Security team to respond to sensitive or critical cyber-based incidents, following the Security Incident Response Plan (SIRP). Line manage the Junior Incident Manager, promoting a collaborative and accountable culture within the team. What we're looking for Level 4/5 qualification or equivalent professional More ❯

Critical Incident Manager/Service Manager (DV Cleared) Join to apply for the Critical Incident Manager/Service Manager (DV Cleared) role at Experis UK Critical Incident Manager/Service Manager (DV Cleared) 2 days ago Be among the first 25 applicants Join to apply for the Critical Incident Manager/Service Manager (DV Cleared) role at Experis UK Get AI-powered advice on this job and more exclusive features. We are looking for an experienced Critical Incident Manager/Service Manager with DV clearance to join a leading organization for a 12 -month contract based in Feltham, UK . This is an exciting opportunity … provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements DV clearance is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4, networking, and vendor management is desirable. Proven More ❯

Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Meet the Team We are looking for a seasoned, detail-oriented Security Incident Manager to join our security team. The Cybersecurity Incident Manager is a senior role responsible for managing, documenting and communicating enterprise-level cybersecurity incidents. This crucial … role involves the careful documentation and management of security incidents, ensuring our response is thorough and aligned with compliance and regulatory requirements. The Security Incident Manager will act as a key liaison between the central Security Operations Center (SOC) and internal stakeholders, facilitating clear communication with senior leadership and driving incident resolution. This individual will drive teams … to ensure timely detection, containment, eradication, and recovery from cyber threats while minimizing operational disruptions. Your Impact Incident Response Leadership Lead all phases of incident response, including detection, analysis, containment, eradication, recovery and communication. Act as the primary decision-maker during cybersecurity incidents, coordinating efforts across technical and business teams. Ensure adherence to the organization's incident More ❯

Cyber Security Manager Incident Response Join to apply for the Cyber Security Manager Incident Response role at Heathrow Cyber Security Manager Incident Response Join to apply for the Cyber Security Manager Incident Response role at Heathrow Get AI-powered advice on this job and more exclusive features. Introduction Together, we’re working … as you take on projects you’ll both take pride in and feel passionate about. Job Description In this critical role, you will be accountable for overseeing the cyber incident response function, including leading a specialist team, managing live incidents, and driving continual improvement in our resilience and response capabilities. You will develop and execute response playbooks, coordinate simulation … robust processes that ensure Heathrow is prepared to detect, contain, and recover from cyber security incidents effectively and efficiently. Your role will involve Leading and managing the Cyber Security Incident Response team, ensuring effective coordination and execution during security incidents. Providing hands-on leadership during incident response, including technical guidance to first responders and timely communication with stakeholders. More ❯

passionate innovators. Our objective remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing best practices; it encompasses taking the … across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to live incident management. You … delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. Incident Management Process Implementation: Create and implement a resilient incident management process to effectively tackle incidents across our various platforms. Incident Response, Resolution and Communication: Take the helm More ❯

Critical Incident Manager/Service Manager (DV Cleared) We are looking for an experienced Critical Incident Manager/Service Manager with DV clearance to join a leading organization for a 12 -month contract based in Feltham, UK . This is an exciting opportunity for someone who thrives in high-pressure environments and is passionate … provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven More ❯

Critical Incident Manager/Service Manager (DV Cleared) We are looking for an experienced Critical Incident Manager/Service Manager with DV clearance to join a leading organization for a 12 -month contract based in Feltham, UK . This is an exciting opportunity for someone who thrives in high-pressure environments and is passionate … provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance is mandatory. 5+ years of incident management and service delivery experience. Strong Excel and data analysis skills, with the ability to interpret complex data. Experience with ITIL v4 , networking , and vendor management is desirable. Proven More ❯

Job Title: Service Desk & Incident Manager Location: Remote/Home-Based Salary: £35,000 – £45,000 per annum Join a Leading Healthcare Software Provider – Drive Service Excellence from Anywhere We are looking for a highly motivated and detail-oriented Service Desk Co-Ordinator/Incident Manager to lead and manage our customer support ticketing function. This … management Contribute to self-help content and customer resources Collaborate closely with the Customer Experience Team What We're Looking For: Proven experience in a service desk coordination or incident management role ITIL v4 knowledge and familiarity with Halo PSA or similar CRM systems Background in SaaS, healthcare IT, or ISO/Cyber Essentials+ environments Excellent communication and problem More ❯

Job Title: Service Desk & Incident Manager Location: Remote/Home-Based Salary: £35,000 – £45,000 per annum Join a Leading Healthcare Software Provider – Drive Service Excellence from Anywhere We are looking for a highly motivated and detail-oriented Service Desk Co-Ordinator/Incident Manager to lead and manage our customer support ticketing function. This … management Contribute to self-help content and customer resources Collaborate closely with the Customer Experience Team What We're Looking For: Proven experience in a service desk coordination or incident management role ITIL v4 knowledge and familiarity with Halo PSA or similar CRM systems Background in SaaS, healthcare IT, or ISO/Cyber Essentials+ environments Excellent communication and problem More ❯

Job Title: Crisis Incident Manager Duration: long-term contract Location: Hybrid We are seeking an experienced Crisis Incident Manager with a proven track record in handling P1 (Priority 1) incidents in fast-paced enterprise environments. The ideal candidate will be responsible for driving the resolution of critical incidents, ensuring minimal business impact, and maintaining clear communication … with stakeholders throughout the incident lifecycle. Key Requirements: Strong experience managing Crisis Incidents (P1 level) end-to-end. Ability to lead cross-functional teams under pressure. Excellent communication and stakeholder management skills. Experience in ITIL processes, escalation management, and post-incident reviews. More ❯

Financial Service firm seeks an Incident Response Manager to join their CIRT team. This role plays an essential part in the safeguarding of the firm’s assets, and the strengthening of the firm’s Cyber Security posture. Elements of the role will include but not limited to the following: Lead Security incidents, driving Global remediation efforts. Run tabletop … technical stakeholders, including Senior Leadership. Ensure Vulnerabilities highlighted by the CTI team or Vulnerability Management team are correctly triaged and if required prepare a remediation plan and ensure an incident is stood up to coordinate this including any required detection rules to provide coverage pending remediation. Lesson learnt write up. If you are looking to be part of a More ❯