Job summary To provide first and second line support to service users to IT Information Library (ITIL) compliant standards. This will involve acting as the first point of contact to users for incident resolution; recording calls, logging requests, managing and processing in line with agreed incident management processes and … the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services. Working for DHCW offers lots … of NHS Wales organisations & ITIL strategy Knowledge and understanding of the role of DHCW Knowledge of relevant NHS standards and legal requirements relating to InformationGovernance and Security Experience Essential Experience in providing first line IT Support in a Service Desk environment Experience in providing service desk support more »
and the cosmopolitan -- there is truly something for everyone! Job description Job responsibilities Please see the attached Job Description and Persons Specification for more information about the role. Person Specification Qualifications Essential Educated to degree level or relevant NHS experience Evidence of own continuing professional development Has practical knowledge …/change initiatives across an organisation Experience of managing multiple priorities and meeting deadlines Experience of working in a large, multifaceted organisation Experience of InformationGovernance policies and obligations, including Data Protection Act and an understanding of data confidentiality Experience of delivering a set of agreed objectives or more »
City of London, London, United Kingdom Hybrid / WFH Options
The Health Foundation
IAU).They will support our Assistant Director and Senior Analytical Managers to deliver an ambitious work programme, leading on data engineering, data management and information governance. The data landscape across health and social care is constantly changing, so this role will be a flexible and responsive one, keeping us more »
Employment Type: Permanent, Part Time, Work From Home
maturity in digital platforms, with particular emphasis on improving the use of clinical systems and fostering a culture of good practice with respect to Information Governance. Main duties of the job The post holder will provide training to groups and on a one-on-one basis for foundation systems more »
cover, book patient's appointments, input data, other general office tasks. The service will provide regular supervision and training to support this. For further information please email Emma.pickering5@nhs.net Lincoln Admin or Meika.woods1@nhs.net philip.chilvers@nhs.net Main duties of the job You will require excellent communication, organisational and IT … active staff networks groups and are always looking at what more we can do to support our staff. Job description Job responsibilities Gathering appropriate information from a variety of sources to input accurately onto a database. Process referral on to the IAPTus system. Communicating sensitively with anyone coming into … maintaining strict standards of confidentiality General administration duties including: answering phone, taking messages, dealing with enquiries, , photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required. Collecting minimum data more »
