Telecommunications Infrastructure Helpdesk Support Specialist with Security Clearance
Bethesda, Maryland, United States
NuAxis Innovations LLC
Overview This position supports the full spectrum of customer-facing technical support for an IT infrastructure environment that spans telecommunications, networking, and PC-based/LAN/WAN systems. The role includes managing the relocation of individuals across buildings, requiring a strong understanding of telecommunications infrastructure, networking, and basic BICSI standards. Ideal candidates will be able to install … troubleshoot, and maintain infrastructure components while supporting workstation hardware/software and customer network connectivity. Requirements 1) Telecommunications and Infrastructure Support Plan, install, and troubleshoot telecommunications infrastructure systems (e.g., cabling, patch panels, networking devices). Assist with the relocation of IT systems and personnel, ensuring seamless telecommunications and network connectivity. Test and validate infrastructure components before … deployment in coordination with building moves. Perform BICSI-compliant infrastructure installation and adhere to industry standards. 2) Network and Systems Support Troubleshoot and resolve network connectivity issues across LAN/WAN environments. Install, configure, and troubleshoot workstation hardware and software (Windows, Mac, AWS). Manage user authentication systems such as Windows Active Directory and MFA. Administer and support videoconferencing More ❯
Employment Type: Permanent
Salary: USD Annual
Posted: