30 Issue Tracking Jobs in England

the first point of contact for client support inquiries. Quickly diagnose and resolve technical issues. Escalate complex problems to senior technical staff. Maintain accurate issue tracking and documentation. Deliver high-quality customer service and follow-up. Requirements: 2 years experience in IT support or a helpdesk role. Strong more »

cannot be met. Apply past project experience and industry knowledge to challenge designs for more suitable solutions, utilizing the agreed change control mechanism. Utilize issue tracking systems (currently Jira) to report software faults in core package software. Employ company-provided development tools and computer systems for the role. more »

administration. Facilitating communication among stakeholders, team members, and leadership is crucial for alignment on project objectives and progress tracking. Your involvement in risk and issue tracking, as well as quality assurance processes, will contribute to programme success and stakeholder satisfaction. Supporting the training team in the programme and more »

monitoring. Field device set-up and tests including : configuration and set-up of sensors; verification of operation. E.g. Sensors, CCTV cameras, PA speakers, etc. Issue tracking and correction: Record any test failures in the Issue Tracker software; fault find and correct any simple PLC code (signal inversion … any simple SCADA issues e.g. alarm text, tag mapping, etc. Perform client SAT according to SAT documents, including : Record any test failures in the Issue Tracker software; Fault find and correct any simple PLC code (signal inversion, pulse stretching, etc.) or wiring issues; fault find and correct any simple more »

of iOS. - Experience of working in anorganisation with a wired/wireless network infrastructure. - Google Workspace, - Experience of using iPads. - Experience using helpdesk or issue tracking systems. For more information, please contact Kirsty Giles at Pure Resourcing Solutions more »