Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
In Technology Group
MRI Qube Analyst - £40K - Leeds (Hybrid/Remote) We are seeking a QUBE Systems Analyst to join our team at a large UK based property management firm. The successful candidate will be responsible for providing technical support for our core more »
of customer inquiries and issues. Define service level agreements (SLAs), response times, and escalation paths to meet customer expectations. Utilise Atlassian tools such as Jira and Confluence to create and manage support documentation, knowledge bases and workflows. Team Building and Structure: Build and lead a high-performing help desk … role, with demonstrated leadership experience. Strong knowledge of help desk processes, ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary more »
Barton-Upon-Humber, South Humberside, North East, United Kingdom
Deerfoot I.T. Resources Limited
and vendor management skills Analytical and strategic thinking abilities Proficiency in IT Asset Management software and tools Excellent organisational and leadership skills Experience with Jira and Jira Service mgmt. We'd love you to apply for this full-time IT Procurement & IT Asset Manager position in Barton-upon more »
Manchester, England, United Kingdom Hybrid / WFH Options
System Loco
Company Description System Loco is a leading force in Cloud IoT Analytics, revolutionising data analytics in supply chain and asset management through innovative cloud technology and IoT. Role Description We are seeking a Senior Front end Developer (React) to join more »
Just 13 miles south of Manchester and a 15-minute train journey, is the attractive market town of Wilmslow. Here amongst the boutique shops and independent cafes and bars is the stunning Playdemic studio. Acquired by EA in 2021, Playdemic more »
business outcomes. Evaluate performance from a macro perspective to lead cross channel budget optimisations. Manage processes to ensure seamless collaboration and awareness, including managing JIRA board process (JIRA experience beneficial but not necessary). Driving digital performance: with digital channel teams (search, social, programmatic) to ensure best in more »
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
context switch and work effectively under pressure. Enthusiastic with a customer focused attitude. Previous experience in a customer service or administration role. Experience using Jira would be beneficial. Understanding of the gambling industry and/or business reporting is desirable. Main Responsibilities Monitoring the MIS mailbox and raising work … items in JIRA where appropriate. Understanding and identifying priority and urgency of work items. Tracking work items against SLA’s. Communicating with the wider Business on the progress of their requests. Highlighting recurring work items which could be automated. Ensuring management are informed of current and incoming workload. “By more »
