Service Delivery Coordinator
- Hiring Organisation
- CRG | TEC Recruitment
- Location
- Stevenage, Hertfordshire, UK
- Employment Type
- Full-time
Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote … flexible to meet the flexile demands of the role. But typically, your day will involve; Own and manage all customer tickets via Jira and customer portals (VMO2, BT) Triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors Act as the day-to-day point ...