1 Permanent Junior Jobs in York

and database related issues within SLAs. Escalate complex issues to the appropriate teams or 3rd party support partners for further investigation and resolution. Support junior members of the team with issue resolution where required. Training Attend and contribute to training sessions for new users within the ICT team. Support in … maintenance of user manuals, guides, and FAQs to assist users in maximising the platform's capabilities. Where opportunities arise, offer leadership and mentoring to junior members of the team with regard to developing their understanding of the system and following best practice. Collaboration Collaborate with teams within ICT and across more »