1 to 4 of 4 Permanent Knowledge Management Jobs in the South West

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver more »

communication skills. • Flexibility to support customer across the Geos and time zones. • Ensures consistency of process and usage, and champions best practices in data management Oversees data accuracy processes, goals and assessment. • Ensures resolution of data conflicts between systems and within systems’ data universe. • Works with internal stakeholders to … policies regarding PII protection and data security. Oversees data expiry practices and establishes and implements processes for data archival and expiry. • Member of the Knowledge Management. Tools - Informatica MDM, Prior experience with Product/Customer master data management more »

process engineering or supporting nuclear operating fleet? Are you looking for an opportunity to showcase your expertise and drive success in waste treatment systems management?If so, join us as a Waste Systems Group Lead and you’ll join one of the most exciting and ambitious projects within EDF … within budget and provide feedback to the Process Department Manager and Discipline Manager.Leading, developing, and implementing nuclear safety culture within the team.Supporting the overall knowledge management of the System discipline by ensuring proper capitalisation of knowledge/Operational Experience.Representing the Process Department Manager in their technical area more »

projects, ensuring that all systems are operating efficiently and effectively. The primary objective for the role is to maximise end-user productivity, through effective management and resolution of incidents and the timely fulfilment of service requests, maintaining our agreed service levels. *Responsibilities* Diligently recording reported faults, queries, and service … requests, correctly categorising these within our ticket and knowledge systems. Identifying, diagnosing, and resolving reported technical issues and faults, escalating to resolver groups where necessary to maintain service levels. Providing support and advice on appropriate solutions, workarounds, and essential security. Assisting in the identification, analysis, and escalation of problems … owning through to resolution. Meeting SLA in delivering effective request fulfilment. Maintaining and updates, systems, applications, hardware and platforms. *Requirements* Core competencies ·Foundational knowledge of ITIL best practice principles. · Incident Management Following agreed procedures, identifying, and categorising incidents and events Gathering information and participating in effective incident resolution more »