2 Knowledge Transfer Jobs in the West Midlands with Remote Work Options

development standards, coding conventions, and configuration techniques. Support data migration activities, ensuring data integrity and accuracy throughout the process. Deliver technical documentation, training, and knowledge transfer sessions to enable end-users and support teams. Stay updated on NetSuite platform updates, releases, and new features to leverage emerging technologies more »

time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in the Service Catalogue, service information is … entered in the CMDB. - Provide assurance that appropriate training/knowledge transfer takes place to ensure the service is embedded in the appropriate support/operational teams. - Undertake final checks prior to Release authorisation to confirm that the release checklist and SDP (Service Design Package) have been completed more »