join my client's Managed Services team with a Global SaaS Organisation. Salary - £28-£30K - Remote working Job Overview: The role requires deep product knowledge and expertise, with excellent internal and customer-facing communication skills. Working in a small but growing team, you will be responsible for a variety … of tasks including system administration, configuration, general troubleshooting and knowledgetransfer for the organisation's Managed Service customers. Responsibilities & Duties: General administration encompassing all aspects of the organisation's SaaS product. Review, investigate and resolve client MSO (Managed Service Offering) requests related to the SaaS product. To understand … keeping a thorough track of system changes and impacts. Communicate to clients at all levels with clear guidance on operation and system solutions. Provide knowledgetransfer on any new system changes and organise communications out to the client base of such changes. Continuous improvement of processes for customer more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Connexa
solution design, development, and implementation. Able to familiarize oneself with the entirety of the business's capabilities to bring forth the necessary skills and knowledge for achieving success. Proficient in collaborative teamwork and adept at working with external partners. Comfortable devising, delivering, and providing training and knowledgetransfermore »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Connexa
solution design, development, and implementation. Able to familiarize oneself with the entirety of the business's capabilities to bring forth the necessary skills and knowledge for achieving success. Proficient in collaborative teamwork and adept at working with external partners. Comfortable devising, delivering, and providing training and knowledgetransfermore »
London, England, United Kingdom Hybrid / WFH Options
ITRS
infrastructure of ITRS internal IT systems, including Microsoft 365 (for email and SharePoint), Comms, phone system and applications. Ensure training for the team and knowledgetransfer across the IT Department for concluded projects and commissioned systems. Assist with the IT Infrastructure Governance, Risk & Vulnerability Management Implement monitoring and … and applications An understanding of Databases and SQL clusters Experience working in a governance framework environment The ability to document systems, practices, and workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL more »
and growing team. The ideal candidate will have worked on multiple Microsoft Dynamics 365 F&O projects with Forecasting & MRP, and will have good knowledge of implementation life cycles from end-to-end. You will be a confident communicator and a good co-ordinator whilst being able to engage … all aspects of Financial Management module, working with the business stakeholders and successful delivery of the programme · Assist with kick-offs, requirement gathering and knowledgetransfer sessions; evaluate the client business processes and provide Business requirement document · Analyse client requirements and objectives, suggest Business Re-Engineering processes, eliminate … Financial and Project Management Accounting and also multi-country and multi- currency AX implementations in Dynamics 365 F&O or other AX versions · Expertise knowledge & experience on Asset Management (Production), Fixed Assets, AP/AR, General Ledger, Supply chain, Taxation, Project accounting and Audit · Excellent communication skills along with more »
Greater London, England, United Kingdom Hybrid / WFH Options
HCLTech
ideal candidate will have worked on multiple Microsoft Dynamics 365 F&O projects, with a focus in Asset Management (Production) and will have good knowledge of implementation life cycles from end-to-end. This person will be a confident communicator and a good co-ordinator whilst being able to … all aspects of Financial Management module, working with the business stakeholders and successful delivery of the programme Assist with kick-offs, requirement gathering and knowledgetransfer sessions; evaluate the client business processes and provide Business requirement document Analyse client requirements and objectives, suggest Business Re-Engineering processes, eliminate … Project Management Accounting and also multi-country and multi- currency AX implementations in Dynamics 365 F&O or other AX versions Must have expertise knowledge & experience on Asset Management (Production), Fixed Assets, AP/AR, General Ledger, Supply chain, Taxation, Project accounting and Audit Excellent communication skills along with more »
City of London, London, United Kingdom Hybrid / WFH Options
ARM
test automation, DevOps engineers to support security, configurability and smooth code deployment, plus pairing with other team members/new colleagues to assist with knowledgetransfer, on boarding and pair coding/code reviews. In this role, you will be primarily responsible for: * Delivery of high-quality development … Introducing and owning technical user stories for integration and service optimisation * Documenting solutions through flowcharts, diagrams, code comments, clear code and via Confluence/knowledge base articles * Ensuring compliance with quality guidelines (Unit Tests, Code Quality, Test Driven Development) * Addressing non-functional requirements and operational/support-relevant topics … Jenkins, Drone, AWS CodeCommit/Pipeline/Deploy * Atlassian stack, Azure DevOps/Docker/Kubernetes/Function as a Service deployments * Broader AWS knowledge (e.g. S3, KMS, EKS) * Great attention to detail, organisational skills and a keen analytical mind * Experience with front-end JavaScript frameworks, such as React more »
Kings Hill, England, United Kingdom Hybrid / WFH Options
Cantium Business Solutions
that they are closed within agreed Service Level Agreements (SLAs) in line with GDPR guidelines guaranteeing data privacy and compliance Continuous Improvement - Contribute to knowledgetransfer within the team -Documenting processes to ensure that best practices are followed, and knowledge is shared effectively, while facilitating continuous service more »
London, England, United Kingdom Hybrid / WFH Options
Aventum Group
from your wealth of experience with multiple programming languages, advanced software development methodologies, and industry best practices, you will serve as a beacon of knowledge and inspiration, guiding and mentoring both seasoned and junior team members to unlock their full potential. Your strategic and technical guidance will be instrumental … disruption to the existing codebase while minimising technical debt. Create and maintain comprehensive technical documentation, sharing architectural insights, best practices, and references to facilitate knowledgetransfer, onboarding, and organisational alignment. Cultivate a culture of continuous learning and knowledge sharing, actively contributing insights, best practices, and emerging technologies … languages. Experience working with a wide variety of libraries/frameworks. Advanced understanding of containerisation, serverless technologies and other cloud deployment paradigms. Advanced working knowledge of cloud platform resources e.g. Azure, AWS Experience working with CI/CD pipelines, and IaC. Experience with Agile teams, tools and best practices. more »
audit trails to protect sensitive customer data and ensure data privacy. Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledgetransfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: Bachelor’s or master’s … Information Technology, or related field. 10+ years of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such … as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare more »
for supporting a number of hybrid cloud tools as well as training others in their use Involvement in planning and product upgrade roadmaps Providing knowledgetransfer to the team to ensure no single points of failure exist Requirements of the Technical Support Engineer include: High level of technology more »
To set you up for success, this position requires you to have : (MANDATORY) Extensive knowledge of technical aspects of the solution e.g. data mapping for integration Manufacturing sector experience Ability to travel to client-sites about 25% of the time. Who are we? Eyelit Technologies is the parent company … best practise and KPI’s, enabling the ability to guide clients to build a software solution that best meets their business requirements. Training and KnowledgeTransfer: Deliver training workshops to clients, ensuring they are equipped to effectively utilize our solutions. Works with internal Support team to ensure seamless … transfer to ongoing support for the customer. What you bring? Bachelor’s or advanced degree in a relevant field (Business, computer science, engineering) 10+ years’ experience in manufacturing (manufacturing management or software solutions implementation within the manufacturing industry) 8+ years experience in implementation consulting, project management, or a related more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
with stakeholders to gather requirements, provide updates, and address concerns throughout the project lifecycle. Develop technical documentation, user guides, and training materials to facilitate knowledgetransfer and enable clients to effectively utilize modern workplace solutions. Conduct training sessions and workshops as needed. Your Experience: 7+ years technical consultancy more »
Langley, England, United Kingdom Hybrid / WFH Options
Travelport
in-house Collections team to include defining targets; setting objectives and monitoring KPIs. Establish performance metrics for the 3rd Party team. Ensure skill and knowledgetransfer to the 3rd Party team. Discuss progress and adherence to the SLAs and performance metrics with the 3rd Party and Management. Including … Qualified Previous experience in managing a successful team Excellent time management skills Ability to communicate with all levels of Management Intermediate Microsoft excel skills Knowledge of Oracle AR would be an advantage Excellent communication and interpersonal skills The enthusiasm and drive to meet deadlines Ability to review processes and more »
configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and KnowledgeTransfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate … knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
Defence
out Systems V&V activities in accordance with Systems V&V artefacts, so that internal, qualification and acceptance events are completed successfully. Responsible for knowledgetransfer to System Engineers to support environmental testing (end to end process) at both internal and external events. Support the design, development and … external V&V facilities/test houses, i.e. organising EMC and TEMPEST qualification, collaboratively develop test harnesses with test houses. Attains and maintains technical knowledge, attending applicable training courses Actively contributes to improving processes, tools and techniques that to increase the quality and efficiency of engineering. Provides specialist knowledge and support to the wider engineering team. Exemplifies, leads, mentors and coaches V&V to engineers and non-technical resources; sharing knowledge willingly and constructively. Manage security of information as defined in the Security Aspects and Government regulations. Experience needed: Is flexible to travel within the UK to more »
Manchester Area, United Kingdom Hybrid / WFH Options
Peregrine
Operational function - testing process, design, service, and system changes against expected functionality. Will champion operational and customer requirements creating an environment of challenge, support, knowledgetransfer and continuous improvement. Will build strong and productive working relations across the company with but not limited to Service Transition, Service Operations … the Hypercare Team, Service Centre and External Support Providers/Third Parties to ensure readiness for new services/enhancements through assisting with UIT, Knowledge Capture and Training, hi-lighting any gaps, risks or issues and support in successful resolution. What are we looking for? The ideal candidate should more »
City of London, London, United Kingdom Hybrid / WFH Options
The M Wek Company Ltd
other cross-functional teams to drive product innovation and continuous improvement. Technical Documentation: Ensure comprehensive documentation of systems, APIs, and processes to facilitate seamless knowledgetransfer and onboarding. Risk Management: Identify and mitigate technical risks and vulnerabilities, implementing robust security measures to safeguard sensitive payment data. Qualifications and … e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes). Excellent communication skills with the ability to collaborate effectively across teams and stakeholders. Knowledge of industry regulations and compliance standards (e.g., PCI DSS) is a plus. Benefits: Competitive salary (£120,000 per annum). Flexible working hours and more »
support new & existing teams and stakeholders in the adoption of newly developed features and processes. Take responsibility for early life support (Hypercare) and the knowledgetransfer required to the BAU team for acceptance into service. · Roadmap Planning - Support the SPM Stakeholders and the ServiceNow Product Lead in the … and integration capabilities between modules. · Platform integrations, both OOTB rest API and custom. · Experience in the development and use of Automated Test Frameworks · Working knowledge of relational databases. Desired Skills & Qualifications · It is desired that the candidate has ITIL V4 Foundation Certification. · It is desired that the candidate has more »
Hampshire, England, United Kingdom Hybrid / WFH Options
Workday
that mandated assurance activities such as code reviews take place Managing the successful deployment of changes to the customer’s hosting environment, and completing knowledgetransfer activities when required Candidates will have experience of the following: C# ASP.NET MVC ASP.NET API Javascript/React/Vue SQL Server … guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. more »
to work on the transition of the SPM service from a 3rd party to bring it in-house. This role is pivotal in facilitating knowledgetransfer and mitigating risks to the service. Collaborating closely with the ServiceNow Product and Platform Owner, you will be developing and delivering ServiceNow more »
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
and adhering to compliance standards to ensure data protection and privacy Creating comprehensive technical documentation, including architecture diagrams, design specifications, and operational procedures, ensuring knowledgetransfer and maintaining system integrity You must be able to demonstrate the following: Expertise in designing and implementing complex infrastructure solutions and hands more »
Altrincham, England, United Kingdom Hybrid / WFH Options
Heywood Pension Technologies
post project retrospectives collaborate with our Customer Relationship Management team to ensure timely, accurate and coordinated communication with customers and key stakeholders to encourage knowledgetransfer and develop project management capability within the business Maintaining clear and open communication to ensure that expectations are aligned and teams are more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
a Power Platform Developer/Engineer Model Driven App Design HTML/CSS abilities Communicates complex technical problems clearly either via demos, documentation and knowledge sharing to all manner of stakeholders. Able to listen and communicate to stakeholders to understand their challenges. Produce and maintain clear, effective documentation. Support … expertise to design and implement Power Platform based solutions satisfying user requirements. Supporting teams to effectively use Microsoft Power Platform via demos, training, and knowledgetransfer sessions. Work collaboratively with internal teams and external partners in implementing the best solution for certain circumstances and requirements. Keep abreast of … we can leverage these as much as possible within the development process. Provide feedback, advise and informed opinion where appropriate. Ability to impart your knowledge to all types of internal and external stakeholders. more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
SIEMENS ENERGY LIMITED
cause and effects check on fire and gas monitoring system (Validation of software only), Perform starting and running checks (including operating and driven unit knowledge), perform root cause analysis of start failure, set up DLE mapping, perform a trim balance. Have an understanding of packager requirements including; quality systems … proactively driving team performance on site and addressing areas for improvement before they impact team morale or the Siemens brand. Have the ability to transferknowledge to customer operating teams. Train and mentor Commissioning team members. Manage and lead onsite teams (Siemens Energy staff, third party workers and more »