L2 Support Engineer (Nottingham based) Tech Nottingham
Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nexgencloud
Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls … with ticketing systems and workflows (EG: hubspot) Intermediate Linux and windows knowledge, with the ability to navigate, troubleshoot and perform basic system operations. Entry-level experience with OpenStack and Kubernetes management. Technical Competence: Ability to interpret logs and debug issues via command-line tools and scripts alongside other troubleshooting methods. GPU: understanding of utilisation and troubleshooting methods for Nvidia based More ❯
Employment Type: Permanent
Salary: GBP Annual
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