Helpdesk Analyst
Edenbridge, Kent, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Gold Group
as a Helpdesk Analyst ? Answering IT and technical calls and email queries from customers; analysing, troubleshooting, and resolving issues where possible, or escalating to Line manager Logging, maintaining, and proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes more »
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted: