macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where … where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe … Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOSmore »
will be familiar with industry best practices and the willingness to go above and beyond for our clients. Responsibilities: Setup and configuration of all MACOS, PCs Knowledge in zero-touch deployment for MACs and PC Experience with JAMF self-service management and command-line Imaging and reimaging … of MAC Laptops to the latest OS Version and Windows Backup and Restoration of End User Data Provide accurate asset information within the ticketing system to ensure an accurate asset database Perform refresh of end-user devices in alignment with refresh schedules Assist with inventory activities as required … weekly and monthly Proper Documentation of End User Issues within Service Now Create, modify, and maintain MAC processes and policies Provide occasional level 1 technology support and deliver the best possible solution resulting in a high quality user experience. Ensure assigned requests for support are prioritized and completed in more »
will be familiar with industry best practices and the willingness to go above and beyond for our clients. Responsibilities: ● Setup and configuration of all MACOS, PCs ● Knowledge in zero touch deployment for MACs and PC ● Experience with JAMF self-service management and command-line ● Imaging and reimaging … of MAC’s Laptops to latest OS Version and Windows ● Backup and Restoration of End User Data ● Provide accurate asset information within the ticketing system to ensure an accurate asset database ● Perform refresh of end-user devices in alignment with refresh schedules ● Assist with inventory activities as required … weekly and monthly ● Proper Documentation of End User Issues within Service Now ● Create, modify, and maintain MAC processes and policies ● Provide occasional level 1 technology support and deliver the best possible solution resulting in a high quality user experience. ● Ensure assigned requests for support are prioritized and completed in more »
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd … line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work … Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in MacOS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity more »
Admin portal * SharePoint * Knowledge of Windows Server 2012 & 2016 * Understanding of Hyper V & Citrix * Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. * Windows & MacOS's * Hardware builds and updates * Endpoint threat management products * Excellent written & verbal communication skills Skills that will make you stand out: * Azure AD … this role ASAP. Please email me on ( thomas . craig @ intechnologygroup . com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, MacOS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management … what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, MacOS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM more »
diagnose and rectify IT challenges. They are looking for somebody with 12+ months experience within a IT Support/Helpdesk role focused around Microsoft & MacOS’s and PC hardware set-up and configuration. Main Responsibilities: First Line Support Provide remote 1st line support via phone, e-mail … emphasis on Windows 10 & 11, Server Essentials and Server 2012 onwards to current versions. Basic understanding of Microsoft 365 Experience of supporting Linux and MacOS applications Understanding of PC hardware set-up and configuration Analytical and organised approach to problem solving Understanding of the importance of security more »
candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, MacOS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management … what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, MacOS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM more »
and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MACOS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and more »
Bamfurlong, Gloucestershire, United Kingdom Hybrid / WFH Options
Twinstream Limited
Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st more »
Employment Type: Permanent
Salary: £40000 - £55000/annum Remote Work, Great Benefits
Hereford, Herefordshire, West Midlands, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Willingness to increase your knowledge base of IT through home-studying/Higher Education courses. Experience or knowledge of SharePoint & site security. DESIRABLE Basic MacOS understanding, and knowledge would be advantageous Previous knowledge working on a Help Desk or Service Desk would be an advantage Flexibility and more »
hardware and peripheral devices. Experience of using an ITSM Tool for tracking, change, incident and problem jobs. Experience deploying, imaging and supporting Windows 10, macOS, Linux, and mobile devices (iOS/Android). Experience supporting technologies from a diverse product stack including; Active Directory, Microsoft Exchange, Office 2013/ more »
Responsibilities: Support staff with hardware and software problems, servers and other systems (as required) – Windows 10, Windows 11 and Windows server 19, MacOS (beneficial), photocopiers and printing management software. Onboarding of new starters (IT induction, access card preparation, SharePoint access, mailbox preparation, MFA, Mobile device management - Microsoft more »
decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & MacOS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and more »
Hereford, Herefordshire, West Midlands, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
under pressure. Ability to cultivate and maintain productive relationships with colleagues, clients, and third parties. Familiarity with SharePoint and site security. Desirable: Familiarity with MacOS systems. Previous experience in Help Desk or Service Desk roles. Flexibility and willingness to work outside standard office hours. Knowledge of relevant more »
IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks more »
W1B, Oxford Circus, Greater London, Marylebone High Street, United Kingdom
RecruitmentRevolution.com
databases, back-ups and archives. About You: + 3 years IT in-depth experience with Windows 10, 11 + Experience in troubleshooting PC and Mac hardware as well as Microsoft Windows and MacOS configuration and management + Previous experience with Microsoft AD, Google Workspace and Microsoft more »
and troubleshooting. Support Mobile Device Management (MDM) using tools such as Jamf, Meraki, Intune, and Apple School Manager. Deploy applications and patches to iOS, MacOS, and Android devices. Manage IP Telephony migrations and provide ongoing support. Create and monitor compliance reporting. Manage Microsoft DPM Backups, including monthly tape rotation more »
role. Strong understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues proficiently. Experience with Windows and MacOS environments, Microsoft Office applications, and Active Directory. Knowledge of network security practices and anti-virus programs. Excellent problem-solving and communication skills. A customer more »
think of logical solutions. A sense of personal responsibility. Enthusiasm for new technology and willingness to adopt and learn new technology. Windows 10, 11 & MacOS Printing, Group Policy, Backup Systems and Networking Microsoft 365 Research indicates that men will apply to a role when they only meet more »
experience with Microsoft Intune and SCCM in managing laptops and mobile devices. Ability to learn software applications and support Windows systems and knowledge on MacOS will be added advantage. Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues. Understanding in basic IT more »
. Proven experience in a technical support role, preferably in a help desk or service desk environment. Strong knowledge of Windows and/or macOS operating systems. Familiarity with Microsoft Office Suite, Active Directory, and basic networking concepts. Excellent troubleshooting and problem-solving skills. Exceptional communication and interpersonal skills. more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
In Technology Group
tailor-made for you. You are an ideal candidate for this role if you have: * Over three years of IT experience * Proficiency in Windows OS, Office 365, Active Directory, Azure, and VMware/Hyper-V Key Skills required: * Active Directory and Group Policy * Windows Servers * Virtual Machines * Office … at connor . Thomas @ intechnologygroup . com to express your interest. 1st Line Support, 2nd Line Support, 3rd Line Support, AD, Office 365, Windows OS, macOS, Hardware, Hyper-V, Citrix, Servers, Networking, Security, VMware, Technician, Support Engineer, Service Desk In Technology Group Ltd is acting as an Employment more »
Employment Type: Permanent
Salary: £26000 - £30000/annum Great benefits & Pension
and Teams. Active Directory Windows Server Group Policy Familiarity with networking concepts (DNS, DHCP, TCP/IP) Unifi/Draytek Virtualisation Azure/AWS MacOS If you are a skilled MSP IT Support Engineer, then please apply today! Key words: IT Support, Support Engineer, 1st Line, First more »