and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MACOS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and more »
NETSUPPORT HOUSE, TOWNGATE EAST, MARKET DEEPING, PETERBOROUGH, England
NETSUPPORT LTD
are logged on our support helpdesk system Responding to customers' questions Setting up different environments to test customers' issues across multiple platforms Windows, ChromeOS, macOS, iOS and Android (training on each platform will be provided) Managing and prioritising their own case load Working with other departments within the company more »
problems and requests Client management both face to face and via email and phone Troubleshooting, configuring and assisting with various software packages for Windows, macOS and Linux Assisting our remote specialists with hands-on tasks for local networks Assisting with project planning and delivery Assisting with new client acquisition more »
