1 of 1 Remote Major Incident Manager Jobs

IT Major Incident Manager - 12 month Fixed Term Contract IT Major Incident Manager - 12 month Fixed Term Contract • Lead and coordinate the resolution of critical IT Major Incidents to ensure business continuity • Influence internal and external stakeholders to drive swift incident resolution and service improvement • Hybrid role with 80% homeworking and … in Stratford-upon-Avon and out of hours support rota About the role As an IT Major Incident Manager, you'll take charge of managing NFU Mutual's most significant IT incidents, ensuring swift resolution and minimising disruption to business operations. Acting as a key contact for senior stakeholders, you'll work with cross-functional teams through … and deliver timely, accurate communications throughout. Working closely with Problem Management, you'll help prevent future incidents by assisting with establishing root cause and driving continuous improvement through Post Incident Reviews. Your role will also include producing robust reports, being involved in on-boarding new services, maintaining effective knowledge articles, and championing best practices across teams. This is a More ❯