1 to 25 of 32 Apprenticeship Management Information System Jobs in England

installation and commission of new systems or upgrades Continual improvement, business Continuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making skills Digital technologies including collaborative tools, office suites, conferencing facilities and more »

systems. Conducting diagnostics and repairs on computer equipment. Maintaining accurate and up-to-date records of all service requests and resolutions Communicating technical information in a clear and easy-to-understand manner to non-technical users. Ensuring timely and effective resolution of technical issues to minimize customer. Training … installation and commission of new systems or upgrades Continual improvement, business Continuity, Resilience Customer Service and support Security and Legislation; Digital security Data management Digital Information Management Systems Operation Business and decision-making skills Digital technologies including collaborative tools, office suites, conferencing facilities and more »

of everything around us, and on some of the worlds most high profile projects? Using programmes such as computer aided design and building information management, you’ll learn engineering principles and technics to help design and deliver infrastructure and buildings. Role Play a key role to … the digital delivery of major infrastructure projects, using both our internal and emerging digital tools to drive continuous improvements Develop, maintain, and optimise information-based systems, this might be database focused or other leading-edge solutions Help our engineers and delivery teams to manage, store and communicate this … information more effectively Work alongside project managers and engineers to collect data, build data visualisations and apply analytics to provide insights to help inform decisions. Train people on our state-of-the-art digital tools. This could include supporting the assessment or setup of new tools under the more »

of the 1st Line Service Desk Technician is to receive telephone calls, emails and live chats from users/customers, record as much information as possible, attempt to resolve the incident/request and log as a ticket if immediate remediation is not possible. Role Customers (Internal/… Shared Inbox emails to be logged within SLA Ensuring Incidents & Requests are actioned within required SLAs Escalating high priority incidents & major incidents to management team Attempting to resolve incidents and requests on initial contact Ensuring regular, positive feedback from customers Act as single point of contact for end … customers with a wide variety of faults, queries, and concerns Ensure all information is logged in the relevant Service Management system, meeting the Minimum Data Set requirements Communicate confidently and accurately with users, customers, colleagues, and managers Training Firebrand’s sector-leading Level 3 Information more »

learning accounts for apprentices Booking exams for apprentices Supporting the build of Management Information dashboards Adding companies to the CRM system to support the sales team Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their … online virtual classes to both employers and individual students. We now boast a diverse portfolio of vocational learning programmes such as technology, business management, administration, and health and fitness. more »

a range of administration duties, provide a warm and professional service including operating the switchboard and welcoming visitors. Role Using the school’s management information system. Photocopying, filing and general office duties. Answer all incoming calls & relay messages to staff & students as and when required. Meet more »

desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by … dedicated team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Information communications technician Level 3, with training in how to: · Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors more »

System integration build systems to client’s order spec. System Testing Validating system/s are in working order by means of software testing. Role Installation and setup of operating system if required Update newly integrated hardware to the latest firmware revisions Configuration of system … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage … infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role offers long term security and more »

network issues such as ADSL broadband issues Escalate unresolved calls to the infrastructure support team Log all calls in the Service Desk Incident Management Software Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely … manner To maintain a high degree of customer service for all support queries and adhere to all service management principles Publishing support documentation to assist staff with requests for information & provide staff training if required Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups … based operating systems You will be a self-motivated achiever who gains satisfaction from providing excellent customer service DBS Security Check required Training Information Communications Technician Level 3 Delivery of training to be confirmed Ongoing personal development & training is at the core of the business’s ethos and more »

to improve the company’s position within the marketplace allowing us to have a competitive edge! Role Full Management of Phocas reporting system (Supported by Commercial Analyst) Margin Management in line with Phocas KPI Oversee and support all pricing functions within UCUKConduct monthly reviews presenting … analyse the data highlighting any areas of concern to the Managing Director Maintain a high level of market pricing intel, documenting all market information using current functions (intranet and filed documentation) Management of pricing reviews ensuring they are carried out accurately Accountable and responsible for maximising … tasks relating to the analysis you have conducted in excel Inbound call support Provide adequate rota and inbound call cover based on a queue system GENERAL Full understanding of the company employment handbook, vision and values Full understanding of T&C’s when logging into internal system Maintain more »

and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services Maintain and update existing products and services and provide documentation to support and educate … to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding … support to sales, as and when required Provide out of hours’ support as and when required and agreed with your line manager Training Information Communications Technician Level 3 Apprenticeship Standard: The classroom training for the ICT apprenticeship comprises of 4 modules. Each module takes 1 week, and the more »

The project management department as an operating division is part of the sales and projects functions of the business and is responsible for managing new business until fully integrated into the business. The purpose of this role is … to gain awareness and knowledge on all project related functions in Metal Assemblies. Role Main job duties: Gaining a fundamental understanding of our MRP system, which will allow access to significant information required by the projects team Obtaining working knowledge of digital systems, including Decade, Kapture, Maintain … Margin of a part Gaining better understanding of all our main customers, the relationships and all key project requirements Gaining understanding of project management systems and how to use tools such as APQP, PFMEA and how they are developed To be able to understand customer drawings To get more »

will work across the Finance Department Teams including: The Income & Systems Team Printing and posting documents & letters; ensuring necessary attachments are correctly posted Updating system notes in an accurate and timely way Ensuring customer records are accurate and complete e.g. obtaining contact details Checking/raising invoices & credit notes … to Cashiers Check for queries raised by the agents/refer to credit controllers/follow up for responses and update the agents. Update system notes as each stage Prepare spreadsheets of new cases for referral to the agents Close cases with the agents when appropriate Attend supplier management … reporting format and circulate to stakeholders with supporting analysis Credit Control Team: Chase remittances from payers Manage instalment accounts Undertake vulnerable debtor training Update system notes Prepare write offs and write backs. Help to resolve disputes by liaising with stakeholders by phone/email and in person Chase payments more »

with the support of the IT team. Processing new starters and leavers. Building and configuring desktops and laptops from our build station. Reporting monitoring system notifications and alarms to IT Management. Participating in weekly team meetings. Working closely with other team members to complete projects. Training Firebrand’s sector … leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications … to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: Microsoft Certified Azure Fundamentals CompTIA IT Fundamentals+ Certiport IT Specialist Networking Microsoft Certified Azure Administrator Associate Key areas covered are: Support more »

all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all … who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and … be confirmed. The role offers long term security and the opportunity to progress into a permanent position for the right candidate Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday - Friday between 9.00am - 5.00pm. Expected Duration 18 Months Positions Available 1 Closing more »

all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all … who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and … be confirmed. The role offers long term security and the opportunity to progress into a permanent position for the right candidate Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday - Friday between 9.00am - 5.00pm. Expected Duration 18 Months Positions Available 1 Closing more »

all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all … who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and … be confirmed. The role offers long term security and the opportunity to progress into a permanent position for the right candidate Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday - Friday between 9.00am - 5.00pm (breaks to be confirmed). Expected Duration more »

all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all … who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and … be confirmed. The role offers long term security and the opportunity to progress into a permanent position for the right candidate Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday - Friday between 9.00am - 5.00pm (breaks to be confirmed). Expected Duration more »

Post The IT Support team provide services to Barbican Centre staff and Guildhall School staff and students, and undertake the technical support and management of IT systems, telephony, networks and software. Reporting on a day to day basis to the Information Security and Infrastructure Manager, you … departmental managers and deliver them to a high standard. Maintain IT databases and documentation, including help desk systems, asset control systems, guidelines and procedures, system maintenance records, and other technical documentation as required. Take responsibility for one’s own learning including attending classes, complete coursework, gather evidence for course … post. To undertake any other duties that may reasonably be requested appropriate to the grade. Training You will be supported to achieve the Information Communications Technician Level 3 apprenticeship qualification. Theoretical training will be delivered weekly with the support of the training provider. Practical training and support will more »

and non-emergency calls. You will have to be able to remain calm whilst taking control of a call and getting as much information as possible by asking the right questions and recording that information so it is relayed to the officers responding. Crime Recording – using more »

Tevalis, a growing software solution company in Hessle is looking for an IT System Build Apprentice to join their team. In this role, you will support the Project Manager and the wider team. Tevalis has a reputation for converting apprentices to full-time employment, the successful candidate will have … the system. Attending client meetings with the Project Manager. Analysis of client menu data. Onboarding of 3rd party software integrations. Using the Project Management tools to update your team of your progress. Training Advanced Level Apprenticeship in Information Communications Technician consisting of: Level 3 Apprenticeship in … Information Communications Technician Level 2 Functional Skills in ICT Level 2 Functional Skills in Mathematics Level 2 Functional Skills in English You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills that are required more »

IT support. Dealing with retail store staff and managers and assisting them with IT/Telecoms first and second-line issues. Role Logging information on Service Desk software and raising a ticket. Providing updates to customers during ticket progression. Providing first-class support and either taking the issue … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage. … infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role offers long term security and more »

to develop their IT skills within many different areas. Role 1st Line IT support and escalation Tracking and routing problems and requests Client management both face to face and via email and phone Troubleshooting, configuring and assisting with various software packages for Windows, macOS and Linux Assisting our … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification, with training in how to: Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data … infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role offers long term security and more »

wiring, cutting tools, multimeters and soldering electronic components Using power tools, lifting, carrying, climbing ladders, working at heights, Mobile Elevated Working Platforms File management, completing forms, documenting procedures Using a range of computer software Updating the company website and social media Training Functional skills in English and maths … Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications Information Technology BTEC or equivalent, grade Pass (Desired) About the Employer COTEL TELECOM (UK) RENTAL Cotel have a unique record over 4 decades of providing … and Pakistan. In addition to a comprehensive product range and versatile solutions, we provide first-class advice and technical support for all equipment and system solutions. From a small business to national organisations, to government departments, Cotel will always come up with the cost effective solution to help your more »

technical support where problems cannot be resolved Create and update documents according to companies' policies Report to a support team leader Dedicated account management Training Level 3 Information Communications Technician Qualification Apprenticeship training will be delivered online Full support from Digital Skills Trainer for the duration … of the Apprenticeship Full-time role after completing the Apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider LEARNING FOR FUTURES LTD Working Week Monday - Friday; 9.00am - 5.00pm (breaks to be confirmed). Expected Duration 15 Months Positions Available 1 Closing Date Monday, 20th May 2024 Start more »