As an L1 Support Engineer , you will be responsible for handling, understanding, acknowledging, categorizing, and resolving the user tickets. Key Responsibilities: Own queue management – Timely case acceptance & acknowledgement, categorization, resolution, and reassignment. Handle IT incidents and requests received & handle escalation matrix between support teams. Create knowledge articles for … of L1/1.5 technical services. Knowledge of Active Directory and exchange server administration. Ability to learn and apply technical and industry-specific information into troubleshooting. Aptitude to identify problems, research and analyse the situation, and make appropriate recommendations/decisions. Knowledge of troubleshooting OS issues, viruses, malware more »
seek a Business Development Manager - Construction & Infrastructure Projects for the North West area. As Business Development Manager you will be responsible for the management, development, and growth of an agreed portfolio of Major Construction & Infrastructure Projects. The role requires a strategic, commercial and a forward-thinking approach to … Project Management that will deliver profitable revenue growth, both with the Main Contractor and their supply chain. Based within the Northwest region in return you will receive: Competitive Salary with OTE of 30%, Company Car or Car Allowance, 25 days annual leave plus bank holidays, Life Assurance, Auto … full pipeline of specific hire and training opportunities per project and oversee the conversion of these with the relevant NWP account manager. Use information to accurately forecast future revenue streams and operational support. To achieve the agreed Major Project Manager Key Performance Indicators including Revenue, Activity and Machines more »
contact when they have a request or incident that they need us to resolve. The voice of Integral, you are responsible for the management of planned and reactive work for your area of responsibility, ensuring the correct prioritisation of client requests, efficient deployment of the most appropriate skilled … resource and achieving attendance and completion of the work within the contractual SLA. You will accurately record all relevant information to enable full end to end tracking of each job and associated activity, while ensuring the compliant completion of work and making sure that the required compliance documentation … see the results in our client surveys and NPS. Main Duties & Responsibilities: Responsible for the execution of the end-to-end work order management, including the co-ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply chain To more »
contact when they have a request or incident that they need us to resolve. The voice of Integral, you are responsible for the management of planned and reactive work for your area of responsibility, ensuring the correct prioritisation of client requests, efficient deployment of the most appropriate skilled … resource and achieving attendance and completion of the work within the contractual SLA. You will accurately record all relevant information to enable full end to end tracking of each job and associated activity, while ensuring the compliant completion of work and making sure that the required compliance documentation … see the results in our client surveys and NPS. Main Duties & Responsibilities: Responsible for the execution of the end-to-end work order management, including the co-ordination of all planned and reactive services within remit, detailed planning of work with Integral engineering and our supply chain To more »
Job summary The Corporate Information Team continues to transform and is seeking to appoint a confident, committed, skilled and motivated analyst to work as part of our Digital Analytics team, collaborating with the wider Digital teams and both internal and external partners, to deliver intelligence through the latest … does not qualify for Tier 2 Certificate of sponsorship. Previous applicants need not apply. Main duties of the job As one of our Information Analysts you will be key to delivering information and intelligence across the Trust and nationally. Working closely with the Principal and Senior … NHS informatics environment. A computer-science degree, equivalent qualification, or extensive relevant experience. Desirable Experience of extracting Information from a Data Warehouse system Experience Essential Familiarity with NHS complex computerised informationsystems SKILLS, KNOWLEDGE & COMPETENCIES Essential Knowledge of the information needs and processes more »
Responsible for checking work as well as liaising and co-ordinating work activities. This role will require strong stakeholder engagement with security case managers, system engineers, OTG, commissioning staff etc throughout the lifecycle but especially during the stakeholder requirements definition process and requirements analysis process. As a key role … any technical, safety and engineering risks are identified and escalated to the SL Senior Engineer. Examples of Typical projects are: Provision of a Patching System to provide software patches to the Cyber Security suite of systems: Provision of a Network Time Protocol (NTP) system to deliver accurate time … to the Cyber Security suite of systems and facilities; Delivery of a Security Information & Event Management (SIEM) system for monitoring Cyber Security information. Network Hardening Project Protective Monitoring Project Qualifications Degree Qualified in appropriate discipline Professional registration (minimum IEng Level) with a relevant institute (e.g. more »
require the individual to deliver the project deliverables in line with SL tailored processes. This role will require stakeholder engagement with security case managers, system engineers, OTG, commissioning staff etc throughout the lifecycle but especially during the stakeholder requirements definition process and requirements analysis process. As a key role … technical, safety and engineering risks are identified and escalated to the Lead Engineer(s). Examples of Typical projects are: Provision of a Patching System to provide software patches to the Cyber Security suite of systems: Provision of a Network Time Protocol (NTP) system to deliver accurate time … to the Cyber Security suite of systems and facilities; Delivery of a Security Information & Event Management (SIEM) system for monitoring Cyber Security information. Network Hardening Project Protective Monitoring Project Qualifications Essential Must have experience in working with requirements capture and delivery. Familiar with industrial cyber more »
will research suitable solutions and estimate costs and timescales as well as report progress of all assigned tasks to the Project Manager and Management Team. MAIN DUTIES AND RESPONSIBILITIES Producing Electrical Schematics and drawings in line with project specifications Be proficient at working with a range of servo … software programs Programming well-designed, testable, efficient code Producing specifications, and complying with project plans and industry standards Document and maintain software functionality Confirm system and components capabilities by designing testing methods; finished products and system capabilities Preparing product reports by collecting, analysing and summarising information … have a logical, analytical and creative approach to problems. You must also have the following systems capability: Minimum 5+ years in a similar Controls System Engineer role Motion Control Servo Drives Embedded C C Sharp/C++ PLC logic programming HMI programming Use of AutoCAD or ePlan for design more »
Job Description What Are We Looking For? Our Asset Management & Technical Services team is looking for a Project Manager to join the team in Warrington. You’ll be responsible for the delivery of projects, or key elements within projects, and manage the performance of projects end-to-end. … surveys as required. Instructing, directing, controlling, and allocating work to Trade Operatives & Apprentices, with attention to quality, productivity and safety. Ensure all technical information is available when required for the delivery of design and/or construction. Management of Project Quality deliverables and procedures ensuring compliance … . Early identification and resolution of non-conformance within both the design and construction phase. Development of Tender, Design and Construction Programmes and management of these programmes throughout the Project Lifecycle. Responsibility for project Change Management – clear understanding of scope and early identification of change to more »
customer service and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate Answer telephone calls, taking messages and passing on accurately to the relevant departments/person in a … in a timely manner To utilise the e-mail systems appropriately, access and download documents from the internet as and when required Daily management of the emails/inboxs Demonstrate an awareness of the roles and responsibilities of all other members of the teams Ensure that general office … and updating accurately into computerised systems To carry out other appropriate delegated duties as and when required To maintain accurate records, a comprehensive filing system and efficient information retrieval system To carry out administration duties in a manner that supports Directorate targets and ensures compliance with more »
