of our IT systems and providing exceptional service to staff and stakeholders. Key Responsibilities: Provide day-to-day support for staff and stakeholders using SharePoint, Microsoft Teams,Office365, VoIP telephone system, mobile phones/tablets, AV equipment and our in-house CRM Pyramid including troubleshooting common issues and escalating more complex problems to our ICT contractor … FTC) Education and Qualifications: 8 GCES's - grades 6 to 9 Diploma or degree in an Information Technology (IT) subject. Experience: Experience of Windows 11, Office365, Microsoft Teams and SharePoint. Experience of maintaining desktop PC's, laptops, mobile phones/tablets and networking infrastructure. Skills and Knowledge: Knowledge of Cybersecurity including cyber essentials. Ability to manage More ❯
as required Technical Support Specialist Skills & Requirements: At least 2 years of IT experience in a similar role within a law firm Strong technical skills across Windows OS, Office365, imaging tools, remote access, and call logging systems Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix More ❯
skills in defining systems and technology solution architecture using Microsoft Azure, Microsoft .NET and Microsoft enterprise platforms and technologies such as Microsoft Entra ID and M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong … of working in a regulated environment e.g. FCA, PRA and wider regulatory, compliance environment for global insurance businesses (e.g. GDPR) Knowledge of Business Intelligence and Data platform technologies (e.g. Microsoft Fabric, Databricks etc.). Good knowledge of technology governance standards Good knowledge of technology best practice including SDLC Working knowledge of Enterprise and Solution Architecture frameworks and methodologies (e.g. More ❯
Plumstead, Greater London, UK Hybrid / WFH Options
Exclaimer
Heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such More ❯
skills, with the ability to explain complex concepts clearly. Bachelor’s degree in Engineering, Computer Science, or related field. Understanding of IT systems such as web security gateways, proxies, Microsoft365, and Email Security solutions. Strong interpersonal and management skills. Proven project management experience in fast-paced environments. Experience with cybersecurity solutions for critical infrastructure or enterprise More ❯
securely, and efficiently. Key Responsibilities: Provide 1st and 2nd line technical support for systems including: Windows 11 OS , Windows Server , and Microsoft AD Admin Tools MicrosoftOffice365 Suite, Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre … as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift issue resolution and proactive system support. Support operations in a highly regulated financial environment with a strong focus on compliance and data security. What We’re Looking More ❯
of our IT systems and providing exceptional service to staff and stakeholders. Key Responsibilities: Provide day-to-day support for staff and stakeholders using SharePoint, Microsoft Teams,Office365, VoIP telephone system, mobile phones/tablets, AV equipment and our in-house CRM Pyramid including troubleshooting common issues and escalating more complex problems to our ICT contractor … FTC) Education and Qualifications: 8 GCES's - grades 6 to 9 Diploma or degree in an Information Technology (IT) subject. Experience: Experience of Windows 11, Office365, Microsoft Teams and SharePoint. Experience of maintaining desktop PC's, laptops, mobile phones/tablets and networking infrastructure. Skills and Knowledge: Knowledge of Cybersecurity including cyber essentials. Ability to manage More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
first point of contact fault resolution. · Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills · Expert in all things Microsoft365, including but not limited to: · Microsoft365 tenant administration · Exchange Online · SharePoint Online · Microsoft Teams · OneDrive for Business · Microsoft365More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. · Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills · Expert in all things Microsoft365, including but not limited to: · Microsoft365 tenant administration · Exchange Online · SharePoint Online · Microsoft Teams · OneDrive for Business · Microsoft365More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting … Demonstrates a passion for customers and delivering service excellence. · Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting … Demonstrates a passion for customers and delivering service excellence. · Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS Windows Server Hyper-V o More ❯
who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating … you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising … and external vendors to resolve issues You ll need: Proven experience in a 2nd Line Desktop Support Engineer role Excellent troubleshooting and ticket resolution skills Experience with Windows 11, O365, Intune/SCCM, Active Directory Knowledge of AV/Telephony/MDM support in a corporate environment Strong communication skills and a calm, methodical approach Why apply? Great team culture More ❯
Key responsibilities include: Leading the management and development of IT infrastructure, cloud services, and business-critical systems Ensuring system availability, performance, and security across all platforms and networks Administering Microsoft365 tenants, Entra ID, Azure, and Defender XDR Managing vendor and third-party relationships for IT and SaaS solutions Overseeing IT security, incident response, and compliance with … issues Leading and developing a skilled team of systems and infrastructure professionals What we re looking for: Proven experience in an infrastructure or systems management role Strong knowledge of Microsoft365, Azure, Active Directory, DNS, and networking Experience implementing and supporting wide area networks and cloud infrastructure Familiarity with industry security standards and compliance frameworks Strong documentation … communication, and leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives that support learning, culture and community services More ❯
car available for business use. Requirements · Outstanding problem-solving and troubleshooting skills. · Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of … with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations, and security hardening. These projects typically include the implementation of Office365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony. · Your successful delivery of projects will help our … of others to solve problems. · You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in MicrosoftOffice365 services and email services (Exchange, Exchange Online, Mimecast, Gmail). · Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot. · Knowledge of Jamf, SharePoint Online, Teams setup … and Microsoft Azure administration. · Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. · Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND-LET More ❯
compliance across systems. Administer shared calendars and inboxes for streamlined team scheduling. Qualifications: Proven experience in legal or professional services IT support. Solid understanding of Windows OS and Office365 applications. Comfortable with iOS/Android device management. Experience using ITSM platforms and document management systems. Strong communication, organisational, and troubleshooting skills. Due to the high volume of More ❯
deploy, and manage with VMware ESXi/vCentre and Hyper-V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure … to IT strategy and documentation. You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in More ❯
Network configuration and management. Firewall configuration and management. Microsoft AD and Remote Desktop Services (Windows 2019). Experience of Scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/MS Exchange Container based infrastructure (Docker/Kubernetes). IP Based phone system. Linux certifications Experience of Cloud based environments (AWS) Dell server hardware The day-to-day duties More ❯
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
of ITIL framework and the ability to demonstrate this in a practical way Strong experience of Microsoft Windows 11 support and installation Strong MicrosoftOffice and Office365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Experience working with and adhering to procedures Strong documentation skills Prides themselves on More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
Participate in the 2nd line on-call rota, approximately 1 in every 5 weeks. The role is for you if... Knowledge of Google workspace, Active directory, Group policy, and Microsoft 365. Demonstrable all-round knowledge of Windows 10 and 11. Knowledge of Chrome OS, MacOS, Android, and iOS. Good understanding of TCP/IP/DNS/DHCP technologies. … Working knowledge of Microsoft Windows Server 2016 onwards. Knowledge of software distribution and patch management. Excellent analytical skills. Stakeholder and third party management skills. Successful team player. Act as a role model for technical competence and helpfulness, and willingness to share knowledge and resources. Preferred but not essential knowledge in any of the following - MDM solutions, Enterprise AV and … of relevant practical experience troubleshooting faults in a technical environment. Experience working in an IT Service organisation or in a retail organisation. Industry certifications are desired but not essential - Microsoft, Google, ITIL, Cisco, CompTIA. Financial and commercial awareness. Proactive approach to self developing and maintaining knowledge of new and emerging technologies through industry sources, as well as formalised training More ❯
Histon, Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
have some hands-on experience in a 1st line IT support role, either through full-time work, an apprenticeship, or similar. Confident with basic Windows 10/11, Office365, Active Directory, and troubleshooting desktop/laptop issues. Familiar with user account setup and general support resolution. A confident communicator who can provide friendly, professional support to colleagues More ❯
point of contact. Queuing management with IT support ticket system. Hands-on PC support and initial kitting skills. General administration and implementation skills on server environment. Basic knowledge about Microsoft Active Directory. The experience of design, installation and administration of any cloud is preferred. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day … delivery schedule management. Documented approach for implementation and modification. The successful candidate will be an experienced Helpdesk Engineer with a wide knowledge and proficiency in PC software such as Microsoft WIN 10/11, Microsoft365, Windows Server, AD administration, Virtualization, Cloud, Office/Mailer, Switch/Router/IPT and firewall products. As IT Engineer More ❯
Henley-on-Thames, Oxfordshire, England, United Kingdom
MillsHill Recruitment Limited
1st/2nd Line Onsite Support Engineer - Managed Services Office365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup My client is a leading and expanding IT Managed Services provider that have an opportunity for a dedicated 1st/2nd Line Onsite Support Engineer at one of their client sites. As 1st/2nd Line … Onsite Support Engineer you will have a broad range of technical skills across 1st and some 2nd line support including tech such as Office365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be an excellent communicator driven delivering outstanding customer service and support to a key client. … they can offer genuine opportunities for growth and development. The role will require someone that has a driving licence. 1st/2nd Line Onsite Support Engineer - Managed Services Office365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup Office365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup Office365More ❯
written and verbal communication skills, including high-quality documentation and reporting. Proven ability to manage project tasks independently, demonstrating initiative and proactive problem-solving. Proficient in MicrosoftOffice365 and project management software tools. Proven ability to communicate effectively with both technical and non-technical stakeholders Demonstrated ability to work independently while effectively collaborating within a team More ❯
City, Swindon, United Kingdom Hybrid / WFH Options
Smiths News
part of Smiths News' modern workplace journey. Key . Accountabilities Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft365, Azure services, Intune compliance, and other modern workplace technologies. Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts. Continuous … Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities. Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures Monitor system compliance and ensure optimal operation of end user compute Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents … networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S) Knowledge and experience using modern device management (Intune) and cloud services (Azure) Certifications: Relevant certifications such as Microsoft365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent. Effective written and oral communication skills Preferred Skills: Experience in More ❯