and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes … experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft365, GPO, basic networking, Virtualisation (VMware more »
Service Desk Engineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a … . Requirements: You have experience working in a service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have an understanding of basic networking You have excellent communication and collaboration skills You have strong analysis, troubleshooting … and problem solving skills Salary & benefits: As a Service Desk Engineer (2nd line Windows O365) you will earn a competitive salary (to £40k) plus benefits: Generous Pension contribution Private Healthcare Life Assurance Company bonus Professional study support Apply now to find out more about this Service Desk Engineer (2nd line more »
