1 to 2 of 2 Apprenticeship Microsoft 365 Jobs in the North East

provide technical support to internal staff, ensuring all incidents are recorded in conjunction with the incident management procedure Provide support on all aspects of Microsoft 365 services for all end users Set up equipment such as laptops, PCs, mobile devices and other specialist IT equipment, ensuring systems … be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge: An understanding of Microsoft Office 365 Positive attitude towards work Enthusiastic personality Problem solving attitude Good communication skills Grade 4 in Maths and Grade 5 in English Salary, Hours more »

exceeding predefined service level agreements (SLAs). Maintain a customer-centric approach, prioritizing user satisfaction and delivering excellent service Working effectively with technologies including M365, DNS, DHCP, AD, Exchange, TCP/IP etc. Efficient use of remote support tools Keeping required paperwork and systems up to data including jobs sheets more »