Senior Service Desk Engineer
Warrington, Cheshire, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ecruit
customer service. Key Responsibilities: Provide 1st/2nd line support for Microsofts core cloud business applications and operating systems. Support services for on-premise Microsoft-related technologies: Windows Server, Exchange, SharePoint, etc. Manage and maintain clients infrastructure and cloud services, such as Microsoft 365. Monitor clients systems via … Allowance. The Person Essential: 3 Years of Managed Helpdesk experience. Strong technical skills in Windows Server, Active Directory, Exchange, and networking technologies. Experience with Microsoft 365 administration and cloud computing platforms like Azure. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to prioritise … Ability to work away from home overnight for potentially multiple days. Desirable: Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. Telecoms/Hosted VOIP Systems. If you're eager more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted: