1st Line Support Engineer
Dartford, Kent, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ … 2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active Directory, MS exchange, Office 365, Windows 10/11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted: