Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of MicrosoftWindows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation … Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability … Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised More ❯
Epsom, Great Burgh, Surrey, United Kingdom Hybrid / WFH Options
Dynamite Recruitment
Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of MicrosoftWindows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation … Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD’s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability … Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised More ❯
all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of MicrosoftWindows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection …/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of MicrosoftWindows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection …/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable More ❯
targets. Demonstrable problem solving and troubleshooting skills. Proven experience of providing end user support, including call logging, support progression and incident resolution. Experience in using and maintaining knowledge base. Microsoft Azure AD, M365, Exchange Online, SharePoint, InTune. Demonstrable working knowledge of supporting MicrosoftWindows 10 and MS Office applications. No formal educational requirement, qualification through experience is sufficient … networking understanding, Meraki knowledge would be an advantage (but not essential). Any infrastructure and Windows server experience. ITIL v3/v4 Certification (ideal but not essential). MCDST Microsoft certified desktop support technician. MCP: Windows 10. A Level, BTEC, NVQ in Information Technology. Degree of any level or subject ECDL European Computer Driving Licence Disclosure and Barring Service More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills … , iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
you'll be involved in: Supporting business applications (triage, investigation, upgrades, patching). Managing Active Directory, shared network folder access, and user accounts. Assisting with Azure cloud services (Intune, Autopilot, etc.). Setting up and supporting laptops, desktops, and mobile devices (Dell or HP kit). Networking and security (switches, routers, firewalls, VPN). Project work like a … About You Around 2+ years' IT support experience. HND or degree in IT (or equivalent). Solid hardware knowledge (Dell or HP strongly preferred). Exposure to Azure or Microsoft 365 environments. Familiarity with Active Directory, networking (TCP, IP, DNS, DHCP), and Windows Server. Confident communicator with good problem solving skills. What's most important is that you've More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
you'll be involved in: Supporting business applications (triage, investigation, upgrades, patching). Managing Active Directory, shared network folder access, and user accounts. Assisting with Azure cloud services (Intune, Autopilot, etc.). Setting up and supporting laptops, desktops, and mobile devices (Dell or HP kit). Networking and security (switches, routers, firewalls, VPN). Project work like a … About You Around 2+ years' IT support experience. HND or degree in IT (or equivalent). Solid hardware knowledge (Dell or HP strongly preferred). Exposure to Azure or Microsoft 365 environments. Familiarity with Active Directory, networking (TCP, IP, DNS, DHCP), and Windows Server. Confident communicator with good problem solving skills. What's most important is that you've More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
first point of contact fault resolution. Monitor the status and progress using the provided incident logging system for assigned incidents and workflow tasks. Technical Skills Expert in all things Microsoft 365, including but not limited to: Microsoft 365 tenant administration Exchange Online SharePoint Online Microsoft Teams OneDrive for Business Microsoft 365 Security and Compliance Power Platform … Power Apps, Power Automate, Power BI) Azure Active Directory Intune and Endpoint Manager Conditional Access Policies Advanced Threat Protection (ATP) Data Loss Prevention (DLP) Information Protection Identity and Access Management Firewalls Network routing and switching Additional 3rd party security stack technology Conditional access policies Personal Attributes Has a natural aptitude for troubleshooting and problem-solving. Embraces continual change More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote/On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services (Exchange, Exchange Online, Mimecast, Gmail) MDM Solutions (Intune, Jamf … SharePoint Online and Teams setup and configuration Microsoft Azure administration Hosted Telephony Windows Server, GPO, AD, File Servers and any other server roles. Deployment and implementation of new workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP/IP, LAN, Routing, VPN More ❯
location, own transport is essential. Would you enjoy a hybrid role where you work from home at weekends and have your days off mid-week? Are you confident supporting Microsoft 365, Windows Server, and networking technologies? Do you want to work for a well-established technology provider in the financial services sector? The Shift Pattern: Tuesday & Wednesday – Days off … need to resolve technical issues, escalate where necessary, and keep accurate records in the ticketing system. Key Responsibilities: Provide technical support via phone, email, and occasionally on-site. Support Microsoft 365, Active Directory, Azure AD, Intune, and VMware environments. Troubleshoot hardware, networking (DNS, DHCP, TCP/IP), and Windows issues. Escalate complex problems to subject matter experts. … user accounts, groups, and permissions. Work methodically through problems while keeping clients updated. Skills & Experience: Minimum 3 years in an IT support role with proven customer service skills. Strong Microsoft 365 and Windows Server (2012+) experience. Networking knowledge (DNS, DHCP, TCP/IP). Advantageous: Microsoft certifications, MSP experience, Mac OS X support. Benefits: Competitive salary and contributory More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Outcomes First Group
across the service desk and wider IT team. Identify, recommend and amend inefficient work tasks and processes to improve efficiency. Package Applications for distribution through InTune or Microsoft System Centre. Administer and manage user accounts and permissions (Active Directory/Office 365/Azure AD). Provide support for printers, both hardware and software. Configure devices such More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Outcomes First Group
across the service desk and wider IT team. Identify, recommend and amend inefficient work tasks and processes to improve efficiency. Package Applications for distribution through InTune or Microsoft System Centre. Administer and manage user accounts and permissions (Active Directory/Office 365/Azure AD). Provide support for printers, both hardware and software. Configure devices such More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Gold Group Ltd
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft 365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Huxley
About the Role Microsoft House is seeking a talented and driven Cloud Engineer to join its Glasgow-based team. This permanent role offers a hybrid working model, requiring just one day per week onsite. You'll play a key role in designing, implementing, and supporting cloud-based solutions using Microsoft technologies, with a focus on O365 , M365 , and … Azure . Key Responsibilities Design and deploy scalable cloud solutions using Microsoft Azure. Manage and optimize Microsoft 365 and Office 365 environments. Ensure security, compliance, and governance across cloud platforms. Collaborate with cross-functional teams to deliver cloud transformation projects. Monitor system performance and troubleshoot cloud-related issues. Automate tasks and processes using scripting tools (e.g., PowerShell). … Stay current with Microsoft cloud innovations and best practices. Required Skills & Experience Proven experience in a Cloud Engineering role, ideally within enterprise environments. Strong hands-on expertise with: Microsoft Azure (IaaS, PaaS, networking, identity) Office 365 and Microsoft 365 administration Azure Active Directory, Intune, Exchange Online, SharePoint Online Experience with cloud security, monitoring, and automation. More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Huxley Associates
About the Role Microsoft House is seeking a talented and driven Cloud Engineer to join its Glasgow-based team. This permanent role offers a hybrid working model, requiring just one day per week onsite. You'll play a key role in designing, implementing, and supporting cloud-based solutions using Microsoft technologies, with a focus on O365 , M365 , and … Azure . Key Responsibilities Design and deploy scalable cloud solutions using Microsoft Azure. Manage and optimize Microsoft 365 and Office 365 environments. Ensure security, compliance, and governance across cloud platforms. Collaborate with cross-functional teams to deliver cloud transformation projects. Monitor system performance and troubleshoot cloud-related issues. Automate tasks and processes using scripting tools (e.g., PowerShell). … Stay current with Microsoft cloud innovations and best practices. Required Skills & Experience Proven experience in a Cloud Engineering role, ideally within enterprise environments. Strong hands-on expertise with: Microsoft Azure (IaaS, PaaS, networking, identity) Office 365 and Microsoft 365 administration Azure Active Directory, Intune, Exchange Online, SharePoint Online Experience with cloud security, monitoring, and automation. More ❯
Greenwich, Connecticut, United States Hybrid / WFH Options
Align Communications
end users Work closely with clients possessing varying levels of IT knowledge and provide technical support for users,including issues related to IP phone, desktop, connectivity and desktop applications (Microsoft Office/O365) Install, upgrade and remove desktop applications/user workstations Inventory control of hardware and peripherals Troubleshoot general computer and server problems and ensure all systems, workstations … will have a Bachelors degree Advanced understanding of troubleshooting theory, systematic troubleshooting, split-half triage Previous experience with Hybrid & Cloud environments Proven ability to operate MS 365, Exchange, Intune, Entra ID (Azure AD) Strong understanding of Remote Work Systems (VPNs, VMs/AVDs, RDC) Familiarity with Active Directory & Group Policy Basic networking skills Some Hedge Fund or Alternative … design, project management, engineering, implementation and support. Our best-in-classManaged Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations More ❯
Accrington, Lancashire, North West, United Kingdom Hybrid / WFH Options
Client Server
Technical Support Engineer (Microsoft) Accrington/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full … and an on-call requirement. About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and pragmatic with great communication and customer service skills … s in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Experis
and roadmap aligned with business and IT goals. Architect and oversee EUC platforms including Windows, macOS, VDI, and mobile endpoints. Lead deployment and lifecycle management of technologies such as Microsoft 365, Citrix/VMware VDI, Intune, SCCM, and Autopilot. Drive automation, standardisation, and continuous improvement across the EUC estate. Ensure EUC solutions meet security, compliance, and regulatory … frameworks. Ability to lead business transformation beyond technology implementation. Resilient and calm under pressure, with excellent stakeholder management skills. Technical Proficiency Deep knowledge of EUC technologies: Windows/macOS, Microsoft 365, Azure AD, Citrix/VMware Horizon, Intune, SCCM. Experience with scripting (PowerShell, Bash) and cloud platforms (Azure, AWS, GCP). Strong grasp of enterprise architecture and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Head of Customer Success/MSP Our client is a fast-growing Cloud Managed Service Provider (MSP) delivering Microsoft-centric solutions across Azure, Microsoft 365, Security, and Modern Workplace. They work with a wide range of clients across various sectors, helping them optimise, secure, and scale their IT environments. As part of the growth, they are looking for … technical teams to drive service performance and strategic alignment. Key Responsibilities Manage the customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on usage, value, and opportunities Proactively identify service risks, gaps, or areas … continuous improvement of our services and engagement model Required Experience Proven experience in a Customer Success or Service Delivery MSP experience is essential for this post Strong understanding of Microsoft Cloud technologies: Azure, Microsoft 365, Azure AD, Intune, etc. Confident managing customer relationships and running business/technical reviews Familiarity with ITIL service processes, SLAs, and More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
rollouts Escalate complex issues to senior engineers Maintain accurate IT records and documentation Collaborate and contribute to a team-focused culture Technologies & Skills Windows 10/11, Active Directory, Microsoft 365 (Exchange, Teams, SharePoint) Intune, Azure, DNS, DHCP Enterprise endpoint support/setup Strong problem-solving and communication skills Previous IT support/helpdesk experience preferred Positive More ❯
occasional onsite client visits Hybrid working (typically 2–3 days in the office, with flexibility) A varied role with exposure to a wide range of technologies Ongoing training, including Microsoft 365 Admin, Azure Fundamentals, and more A supportive team that value collaboration, initiative, and growth Tech you will work with: Microsoft 365 and SharePoint Intune and … endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience in a service provider More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Morson Talent
team of technology professionals. As a key member of the team, you will play a pivotal role in supporting our organisation's modernisation and migration to the cloud with Microsoft technologies. Your expertise will also be essential in delivering the best end-user computing solution for our organisation. Additionally, you will be responsible for maintaining our firewalls, servers, and … we expect you to have experience and skills in the following areas: - Windows Servers (Apply online only)/Windows 10 - Office 365 - Active Directory Management - VMware - Experience with virtualisation, Microsoft Hyper-V and VMware vSphere. - Hyper V - SQL Server - Azure - PKI - SCCM - SCOM - INTUNE - Experience and knowledge of Checkpoint Firewalls If you are a highly motivated individual … with a passion for technology and a desire to work with cutting-edge Microsoft technologies, we want to hear from you. Join our team and be part of our journey towards modernisation and digital transformation. Please note this is NOT a remote role. Candidates must be prepared to work on average 3 days per week at the Coventry site. More ❯
Coventry, West Midlands (County), United Kingdom Hybrid / WFH Options
Morson Talent
team of technology professionals. As a key member of the team, you will play a pivotal role in supporting our organisation's modernisation and migration to the cloud with Microsoft technologies. Your expertise will also be essential in delivering the best end-user computing solution for our organisation. Additionally, you will be responsible for maintaining our firewalls, servers, and … we expect you to have experience and skills in the following areas: - Windows Servers (Apply online only)/Windows 10 - Office 365 - Active Directory Management - VMware - Experience with virtualisation, Microsoft Hyper-V and VMware vSphere. - Hyper V - SQL Server - Azure - PKI - SCCM - SCOM - INTUNE - Experience and knowledge of Checkpoint Firewalls If you are a highly motivated individual … with a passion for technology and a desire to work with cutting-edge Microsoft technologies, we want to hear from you. Join our team and be part of our journey towards modernisation and digital transformation. Please note this is NOT a remote role. Candidates must be prepared to work on average 3 days per week at the Coventry site. More ❯