per our clients’ specifications. You will also provide on-site support to staff for any technical related issues. Being part of our Head Office Helpdesk Support Team you will work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and … fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to colleagues where necessary Provide support for Office 365 products such as Word, Excel, Outlook, PowerPoint Responsible for first and second line support duties both remotely and face to face, providing support … role. Additional experience within a customer service role would be an advantage Ability to demonstrate practical troubleshooting and problem analysis techniques Working knowledge of Microsoft Windows and client operating systems as well as various software packages including MicrosoftOffice and Adobe Creative Suite Excellent IT skills more »
handling pressures The ability to learn new technologies fast A positive attitude Initiative, honesty and integrity Required Skills and Qualifications Strong knowledge of MSoffice applications and CRM/Salesforce systems. Eligible to work in the UK Full clean driver’s license more »
ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Extensive experience working with Salesforce CRM and MSOffice (particularly MS Excel). Strong verbal and written communication skills more »
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Extensive experience working with Salesforce CRM and MSOffice (particularly MS Excel). Strong verbal and written communication skills more »
Devices (Maintenance), Custom Control Systems (AMX/Crestron/Extron/SY), Audio and Video Conferencing Cisco/Lifesize/Polycom/Zoom/Microsoft Teams), Microsoft Hub, Digital Signage Systems (Scala/OneLAN/Brightsign), Video Wall Display Systems (Datapath/Dexon), IPTV (Exterity/Mediastar/… and site contacts RMA management Reporting Making sure the Service Department is clean, and tidy, and acting on any H&S issues. Work with Microsoft-powered devices and partner equipment we install as part of our Microsoft Teams Rooms. Manage updates of the hardware during the pre-staging … do attitude Able to work individually and as part of a team. Good numeracy and written skills PC skills Excel, Word, MS Teams & MSOffice CRM experience Quick response to service desk tickets Package Tools: PC Auto-enroll pension kicks in month 3 of employment. Details will be more »