2nd Line Service Desk / Field Engineer
- Hiring Organisation
- Nextech
- Location
- Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
Provide remote and on-site support to a range of clients. Troubleshoot and resolve issues across Microsoft 365, Windows Server, Active Directory, Azure, and networking environments. Install, configure, and deploy IT hardware and software. Monitor systems, alerts, and patching to proactively identify issues. Support cloud and virtualisation … platforms including Azure, AWS, Hyper-V, and VMware. Assist with infrastructure projects, deployments, and migrations. Work closely with third-party vendors to resolve technical issues. Maintain accurate documentation, ticket updates, and knowledge base articles. Support and mentor junior engineers where required. Skills & Experience Required Previous experience ...