Incident or Problems. Coordinate with Cognizant’s PCaaS partner/vendor. Manage HAM/SAM process for Client Devices as per agreed process. Assets management, reconciliation and disposal coordination. Manage Monthly/Weekly reporting to Client and Cognizant governance. Manage or oversee, as appropriate, all IMAC for all EUC … included within the Services provided by Provider, is a Client-retained function, or is provided by a third party). Dispose of the EUC Device in a manner that is in compliance Client-specific policies and procedures. Make sure Field Service team have dedicated on-site Provider Personnel who … End Users during local business hours as further defined in the Client ITSM Tool; Manage Field service team provide Equipment support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, projectors, Provide the vendor managementmore »
support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobiledevicemanagement etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and … and Apple OS Office 365 It would be ideal if you had experience working with the following: Active directory, DHCP, DNS, Group policy etc. MobileDevicemanagement Networking The salary for the role is up to £40k + benefits. The location for this role is commutable from more »
vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365 … in Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft Office Suite Knowledge of VMware, Citrix, MDM (MobileDeviceManagement), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit more »
level support for desktop-related technologies within a Microsoft environment. Manage and maintain Active Directory services, ensuring security and access controls are upheld. Oversee MobileDeviceManagement (MDM) solutions, ensuring devices are configured, secured, and compliant. Troubleshoot and resolve desktop-related issues, both remotely and on-site … experience as a Desktop Engineer or similar role, with expertise in Microsoft technology stack. Strong proficiency in Active Directory administration and management. Experience with MobileDeviceManagement (MDM) solutions, such as Intune or AirWatch. Solid understanding of basic networking principles and protocols. Excellent problem-solving skills with more »
support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobiledevicemanagement etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and … and Apple OS Office 365 It would be ideal if you had experience working with the following: Active directory, DHCP, DNS, Group policy etc. MobileDevicemanagement Networking The salary for the role is up to £40k + benefits. The location for this role is commutable from more »
ISO27001 Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly Excellent people (user) management and time management skills, with the ability to plan and prioritise workload Experience in supporting and continuously improving an IT Service function and … SDWAN and firewall technologies, ideally support worldwide locations including China and USA Experience with Office 365 product suite, including Teams, SharePoint, Unified Communications, and MobileDeviceManagement Ideally, experience in supporting remote and agile workers, including locations in China and the USA Experience in supporting engineering user … environments is desirable; CAD (Catia/SolidWorks), Altair Hyperworks, and SmarTeam document management A work toward building effective relationships with stakeholders in a medium-scale organisation Effective support of major service incidents Enabling file shares via DSF permissions Strong working knowledge of security best practices and how these can more »
support team in their day-to-day tasks. Responsibilities: Support a wide range of services including, network devices, security, data protection, Office 365, print management, mobiledevicemanagement etc. Ensure that team members follow the agreed ticket escalation protocol Ensure fair distribution of helpdesk tickets and … and Apple OS Office 365 It would be ideal if you had experience working with the following: Active directory, DHCP, DNS, Group policy etc. MobileDevicemanagement Networking The salary for the role is up to £40k + benefits. The location for this role is commutable from more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Domino's Pizza
Your role will focus on leading on a roadmap for Modern Workplace enhancements and providing technical expertise and support for the implementation, configuration, and management of various modern workplace technologies and tools. Success in this role looks like: Design, implement, and manage modern workplace solutions. Collaborate with IT and … Active Directory (on-premise and Azure) and Office 365 Maintain and support the infrastructure powering the Digital Workplace solutions (Video Conferencing, Wi-Fi, Printing, MobileDeviceManagement/Enterprise Mobility Management etc.) 5+ years strong demonstratable experience in a similar role supporting enterprise server Infrastructure and … End User Computing environments. Ideally you will be a skilled engineer looking for their next step into an architect/management role. Strong technical expertise in modern workplace technologies such as Microsoft 365, Microsoft Azure, Windows 10/11, devicemanagement platforms, collaboration tools (e.g., Microsoft Teams more »
Milton Keynes University Hospital NHS Foundation Trust
the ability to use initiative and experience to present solutions to overcome technically challenging issues Proficient in Microsoft Desktop operating systems and applications Desirable MobileDevicemanagement Virtual Server Management Experience of Penetration and Vulnerability Testing tools and techniques Use of Service Desk Tools and Technologies more »
with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and effective IT Service. … Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To ensure that Incident and Service Request information is … articles. To work collaboratively across the IT environment and with customers to ensure delivery of the IT programme of work identified in the Change Management process and IT Roadmap. To deliver the ITSM functions within the IT Service Desk ensuring that services and support are available during service operational more »
aware, accepting and ready for the changes. The programme of works includes: Network modernisation, including a change to the Virtual Private Network (VPN) and mobile authentication Active Directory Consolidation and Identity Management Upgrade to Exchange Online Upgrade to Windows 11 Implementation of Microsoft Intune for MobileDevicemore »
user authentication, access controls, and privilege management. * Managing and maintaining endpoint security solutions, including endpoint protection platforms (EPP), endpoint detection and response (EDR), and mobiledevicemanagement (MDM) using Microsoft Intune. * Developing and enforcing Data security/Application security policies, standards, and procedures across the organisation. Ensure … with Microsoft Intune, Azure Active Directory, Azure Security Centre, and other Microsoft security solutions. * Strong understanding of network security, endpoint security, identity and access management, and data protection concepts. * Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR). * Excellent analytical and problem-solving skills. * Effective communication and more »
assurance and cost efficiencies Ideal Candidate Broad knowledge and experience of solution areas including infrastructure, transformation and migration, security, business analysis, applications, integration, service management and understands how all these interact to arrive to an end-to-end solution Ability to rapidly understand the business, commercial and technical requirements … technical understanding and functional experience in any three of these areas is desirable: Azure Cloud technologies Microsoft Enterprise product suite including VDI solution and mobiledevicemanagement Network solutions Server infrastructure including Windows and Linux operating systems Databases platforms SAP infrastructure Security solutions Our Benefits Retirement Savings more »
faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates. What you’ll do: Handle incoming incidents and service requests referred by the … assist resolution where necessary. Escalate and progress the severity of support issues as required. Ensure that all relevant information is recorded in the Service Management system and kept up-to-date. Work with other members of the team on a rota basis to ensure the IT Support team is … IT project-related work as required. Provide support and assistance during major incidents as required. Ensure familiarity and compliance with the UK IT Risk Management process and procedures and undertake IT Risk training and awareness as required. Reasonably work at any UK location as the business requires in order more »
Luton, England, United Kingdom Hybrid / WFH Options
Gamma
A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on … user authentication, access controls, and privilege management. Managing and maintaining endpoint security solutions, including endpoint protection platforms (EPP), endpoint detection and response (EDR), and mobiledevicemanagement (MDM) using Microsoft Intune. Developing and enforcing Data security/Application security policies, standards, and procedures across the organisation. Ensure … with Microsoft Intune, Azure Active Directory, Azure Security Center, and other Microsoft security solutions. Strong understanding of network security, endpoint security, identity and access management, and data protection concepts. Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR). Excellent analytical and problem-solving skills. Effective communication and more »
service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring tools Mobiledevicemanagementmore »
service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring tools Mobiledevicemanagementmore »
deployment * Good verbal communication: ability to communicate to all levels * Good written communication: concise and accurate call logging, documentation and email correspondence * Good time management/organisational skills * Work well as part of a team or independently * Driving licence essential to provide support across the large site and surrounding … satellite sites Desirable skills/qualifications: * Microsoft Windows 7/10 training and certification * Active Directory management * Understanding of SCCM * Understanding of Mobile Iron or similar mobiledevicemanagement platforms * Understanding of McAfee EP As an Company Employee you will benefit from: * Flexible benefits including more »
deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding … satellite sites Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobiledevicemanagement platforms Understanding of McAfee EPO Employee benefits: Flexible benefits including, medical insurance and eyecare vouchers Company more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
TPXImpact Holdings Plc
onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuring on new equipment. Contribute to the management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistent standards for management of our portfolio of cloud … Experience Previous experience providing 1 st line support Knowledge of MacOS, Windows 10/11 and 365 Hardware support including Mac devices Asset register management Experience (Nice to have) Previous experience working in a Cyber Essentials+/ISO Certified environment Mobiledevicemanagement tools including Jamf more »
MobileDeviceManagement Administrator We are looking for a self-motivated, independent, detail-oriented, and responsible team player to join our team as a MobileDeviceManagement Administrator. In this role, you will be responsible for the procurement, deployment, and inventory maintenance of mobile devices. Responsibilities: Maintain physical inventory of mobile devices, updating inventories of w... APCT1_UKTJ more »
accountabilities EUC technical architecture design, evaluation, and analysis Technical leadership during Autopilot test, pilot and implementation phases Create technical documents for deployment, update and management processes Assist in creating materials for end-user communications and documentation (FAQs etc) Provide escalation support post deployment for local support teams during Autopilot … and Intune) deployments at scale (more than 10k devices) Professional "hands-on" experience in the following areas: Windows 10 SCCM Intune Autopilot Powershell GPO management Windows imaging (MDT) Software packaging techniques and deployment Strong technical documentation creation and review skills Expert knowledge of Intune environment as part of Microsoft … Modern Desktop Administration Experience in supporting or administrating Intune environments in aspects of PC management, MobileDeviceManagement and Mobile Application Management Experience in designing and configuring Intune policies (device, application, email, conditional access, password management, etc.) Experience with designing and configuring more »
deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: Microsoft Windows 7/10 training and certification … Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobiledevicemanagement platforms Understanding of McAfee EPO This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations more »
About Us UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of … join our dynamic team. This pivotal role will initially focus on the seamless orchestration of our IT operations, ranging from Microsoft technologies to supplier management and strategic initiatives. As a key player in our journey, the chosen candidate will be instrumental in shaping our internal IT landscape. Anticipating our … and billing support, ensuring financial alignment. Manage supplier relationships and licensing for optimum operational efficiency. Drive the meticulous execution of laptop builds, ensuring each device is a productivity powerhouse. Facilitate seamless onboarding for new hires and handle the departure process with grace for leavers. Be the go-to for more »
e.g. Bash) are expected. Configuring, securing, monitoring and supporting the network, dealing with connectivity issues. Computer hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance … of IT security standards and practice Single Sign on (SSO) e.g. SAML integration on Azure AD/Entra Desirable Skills and Experience of: Managing mobiledevicemanagement (MDM) for devices such as IPads Moodle platform upgrades, support and PHP tweaking Raspberry PI devices SMTP relay smart hosts … questioning skills, combined with the ability to interact confidently with internal clients to establish what the problem is and explain the solution Good time management skills Flexibility with out of hours work is essential. The ideal candidate will have experience gained within a similar position and be self-motivated more »