Software Engineer - Front End Infrastructure Dublin, Ireland Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses More ❯
AI or Artificial Intelligence, Cloud & AI (DCN & Compute), Cloud and Data Center, Collaboration, Internet of Everything, Networking, Security Job Id Meet the Team Join the Cisco Experience Center (CXC) Demonstrations team in delivering impactful technology experiences to customers visiting our More ❯
Join the first cohort of engineers to help turn a groundbreaking vision into reality. Be a part of building a product and company from the ground up, in a space that hasn't been tapped into. The concept is innovative More ❯
Product engineering with a focus on intricate details. You will gain an in-depth understanding of the specific product your team is building. These products are mission-critical for the company, supporting their expanding customer base and building next-generation More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and More ❯
Your expertise lies within Agentic AI, whether through commercial experience or numerous hackathon wins. You're passionate about this technology, viewing it as a genuine worldwide game changer for humanity-something that will change everything. Now, you can channel that More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
Xcede
Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across … Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and … improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills More ❯