Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Opencast Software Europe Ltd
of: Desktop operating systems, including macOS, and Windows (we mostly use macOS). The Microsoft 365?suite of products, including Exchange Online, SharePoint, Teams, OneDrive etc. EntraID and Single-Sign-on. Server operating systems including exposure to Linux environments. Computer hardware, with the ability to carry out repairs when more »
clients across a variety of industries, both remotely and onsite. Diagnose and resolve issues related to Microsoft 365 (including Exchange Online, SharePoint, Teams, and OneDrive). Support, configure, and manage Microsoft Azure environments (Virtual Machines, Azure Active Directory, Networking, etc.). Administer and troubleshoot virtualization platforms (e.g., Hyper-V more »
1st line technical support to clients via phone, email, or remote tools. Troubleshoot and resolve issues related to Microsoft 365 applications (Outlook, SharePoint, Teams, OneDrive). Support and administer user accounts in Active Directory, managing password resets, user permissions, and basic configuration. Assist with hardware and software troubleshooting for … fixes. Requirements: Experience in a similar 1st Line IT Support role or IT-related qualification. Strong knowledge of Microsoft 365 products (Outlook, SharePoint, Teams, OneDrive). Familiarity with Active Directory for user account management and permissions. Basic understanding of Windows desktop operating systems (Windows 10/11). Excellent more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
security of both internal and external information. Key Responsibilities: Optimise Microsoft 365: Manage the security of unstructured data across Microsoft 365 platforms like SharePoint, OneDrive and Teams to ensure a seamless and secure user experience. Manage Infrastructure: Oversee and improve the Microsoft 365 infrastructure, including its configuration and maintenance … and security issues within data environments, providing regular reports to support data protection efforts. Required Skills & Experience: Proficiency in Microsoft 365 products, including SharePoint, OneDrive, and Teams. Strong grasp of data governance and security practices within Microsoft 365. Experience with security configurations such as Conditional Access, DLP, and encryption. more »
