IT Service Desk Analyst
- Hiring Organisation
- Jobot
- Location
- Bedford, Texas, United States
- Employment Type
- Permanent
- Salary
- USD 55,000 Annual
update requests in the ITSM system. Respond to tickets according to established SLAs and escalation procedures. Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office. Assist with Active Directory and Microsoft Entra ID tasks, including password resets, account lockouts, group membership, and basic access requests. Manage devices ...