Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
you must have the following skills & experience: Extensive experience with enterprise VOIP and Unified Communications platforms (Cisco Call Manager, SIP, Cloud Voice). In-depth knowledge of SIP, ISDN, PSTN, RTP/SRTP, and voice gateway technologies. Strong understanding of QoS, DHCP, DNS, and network dependencies impacting voice quality. Proven track record of migrating from legacy voice systems to modern More ❯
Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
Microsoft Teams Calling while driving optimisation and enhancing user experience across the business. Key Responsibilities Administer, configure, and optimise Microsoft Teams for enterprise chat, video conferencing, and voice (including PSTN integration). Manage Microsoft 365 Mail and OneDrive , focusing on reliability, security, and compliance. Oversee the transition from Cisco CUCM to Microsoft Teams Calling. Design and implement call routing, hunt More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Computappoint
engineering At least 2years of work experience in a contact centre environment Extensively Hands-on with NICE CXone, Genesys, Avaya, or Cisco platforms Strong understanding of telephony, including SIP, PSTN, SBCs, and IP telephony Experience with API integration with CRMs (Salesforce, Dynamics) and enterprise systems Excellent stakeholder management across technical and business teams Certifications - Contact centre platform certifications preferred (NICE More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
with both technical and business audiences. Strong telecoms/VoIP skills. Worked with Contact centre environments. Experience with NICE CXone, Genesys, Avaya, or Cisco contact centre platforms. Strong SIP, PSTN, SBCs, and IP telephony knowledge. CRM and enterprise system integrations via APIs/web services. What’s next.. Don’t worry if your CV isn’t fully polished – let’s More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
with both technical and business audiences. Strong telecoms/VoIP skills. Worked with Contact centre environments. Experience with NICE CXone, Genesys, Avaya, or Cisco contact centre platforms. Strong SIP, PSTN, SBCs, and IP telephony knowledge. CRM and enterprise system integrations via APIs/web services. What’s next.. Don’t worry if your CV isn’t fully polished – let’s More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
deploy and lifecycle of software, i.e. SCCM, InTune) -Asset management & lifecycle, maintaining secure configuration and accurate information & controlling IT assets -Microsoft 365 & modern desktop management - M365, Intune,Defender, Teams PSTN 2. Keep evolving - Logical, methodical, and with excellent attention to detail. Fast learner with an aptitude for quickly understanding and solving technical problems unaided. Knows when to seek help when More ❯