Genesys Cloud CX – Level 3 Engineer (Senior / SME)
- Hiring Organisation
- HCLTech
- Location
- City of London, London, United Kingdom
codec mismatches Provide technical leadership for WebRTC media behavior, including ICE, STUN, and TURN traversal Lead investigation and resolution of BYOC, SBC, carrier, and PSTN interconnect issues Collaborate with network and security teams on NAT, firewall, QoS, and voice path optimization Architecture & Platform Engineering Design, review, and optimize: Architect call ...