2 of 2 PSTN Jobs

UCCE). Diagnose RTP media issues including one‐way audio, packet loss, jitter, latency, and codec mismatches. Lead investigations involving SBCs, gateways, carriers, PSTN, and hybrid cloud/on‐prem voice paths . Collaborate with network and security teams on NAT, firewall rules, QoS, load balancing, and voice path optimization ...

customer issues and build tailored solutions Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate Undertake specific product or service campaigns (e.g. PSTN switch-off replacements) Product & System Knowledge Maintain an up-to-date understanding of the company’s products and services Match customer needs with suitable offerings ...