Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
high-level technical capability on Power i. Demonstrable experience of working in a complex enterprise-level Power i environment IBM i OS, BRMS, Work Management, PerformanceManagement SQL, CL, SSL, Key Management, Mimix, IBM Storewize (V5000/V7000 for example) Power VM, Flash and virtualisation, Halcyon … and Zabbix (Desirable) Skill in solving technically challenging problems involving Power i based application and hardware issues. Excellent documentation and record management skills and attention to detail, must be able to write clear and understandable procedures. Knowledge of a Managed Services ticketing system Due to the volume of applications more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom
TheICEway
team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to deliver excellent levels of individual/team performance and … customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own initiative to ensure attendance and retention targets are … achieved Managing the fair and consistent application of performancemanagement and disciplinary measures as necessary Working with the management team to identify and deliver positive change and business efficiencies Escalating any appropriate problems to the Head of Operations Supporting the Head of Operations to highlight operational risks more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
clients putting customer service at the highest priority. What you will ideally have experience of? Excellent communication skills (verbal & written) Service desk or Helpdesk Management Experience Reporting skills Managing stakeholder relationships Microsoft Active Directory SCCM, ITSM Tools Performancemanagement and appraisal experience managing a small team. Root … cause analysis & Major incident management What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »
hertford, east anglia, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
clients putting customer service at the highest priority. What you will ideally have experience of? Excellent communication skills (verbal & written) Service desk or Helpdesk Management Experience Reporting skills Managing stakeholder relationships Microsoft Active Directory SCCM, ITSM Tools Performancemanagement and appraisal experience managing a small team. Root … cause analysis & Major incident management What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »
Royston, Hertfordshire, South East, United Kingdom
Johnson Matthey Plc
Drive results through aligning the team with business strategy and goals, establishing clear standards of engineering excellence, and setting clear direction and accountabilities through performancemanagement whilst providing balanced feedback at the most critical times to maintain momentum and a strong sense of ownership. Lead and contribute to more »
Watford, England, United Kingdom Hybrid / WFH Options
KPMG UK
Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise. KPMG is one of the world's largest and most respected consultancy businesses, we … the best service possible as part of the team. Working with the Centres of Excellence and PLs, delivery of HR Calendar activities (includes GPS, performancemanagement, salary and bonus, promotions and talent review cycles) for the internal client group ensuring that the required process is consistently undertaken in … Senior HRBP; reporting actions to HoPO and People Partners. Implement internal client specific projects to support KPMG’s people strategy and the capability and performance group people plan. Working with the HR Advisory Team, support their resolution of isolated highly complex and/or high risk people issues. Provide more »
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
customers and if applicable direct reports Manage and implement projects relevant to specialist area Manages, develops and coaches team of staff and implement s performancemanagement solutions where required Develop and motivate team to help ensure the delivery of function and business targets Acting as a point of … Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business Establishes productive relationships and networks at Senior Management level to build and maintain customer relationships Responsible for managing budget/P&L to maintain spend in line with budgetary limitations Responsible for … Orchestration, CI/CD, Testing etc.) An understanding of Agile Delivery (Kanban/SCRUM/XP/Lean/SAFe) An understanding of DevOps Management (JIRA, Confluence) Awareness of CI/CD tooling such as Jenkins, GitLab or similar Experience of Hashicorp Terraform Experience of Hashicorp Vault Awareness of more »
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
group, customers and if applicable direct reports Manage and implement projects relevant to specialist area Manages, develops and coaches team of staff and implement performancemanagement solutions where required Assess situations, issues and opportunities and escalate when appropriate Acting as a point of escalation on complex issues and … business-related matters Liaise with colleagues to ensure best practice and continual improvement in delivery of service Establishes productive relationships and networks at Senior Management level to build and maintain customer relationships Responsible for managing budget/P&L to maintain spend in line with budgetary limitations Responsible for … Orchestration, CI/CD, Testing etc.) An understanding of Agile Delivery (Kanban/SCRUM/XP/Lean/SAFe) An understanding of DevOps Management (JIRA, Confluence) Awareness of CI/CD tooling such as Jenkins, GitLab or similar Experience of Hashicorp Terraform and Hashicorp Vault Experience of working more »
Royston, Hertfordshire, South East, United Kingdom
Johnson Matthey Plc
Business Partner to track the commercial pricing excellence and improve the process. Support commercial and finance team in completing costing module and templates. Lead performancemanagement process for key OEMs, including KPIs measuring gross profit, contribution margin, working capital. Support to commercial account managers and FP&A team more »