SL7, Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
MFK Recruitment
home. There will also be travel to 5 main Education sites in Slough, Oxfordshire, Hayes and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point … first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills gaps, creation of skills matricies, development and implementation of training program at both individual and team level … tangible reporting to show a service improvement link between program and individual performance Responsible for performancemanagement of the team, regular score check-in’s, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
home. There will also be travel to 5 main Education sites in Slough, Oxfordshire, Hayes and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation … first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills gaps, creation of skills matricies, development and implementation of training program at both individual and team level … tangible reporting to show a service improvement link between program and individual performance Responsible for performancemanagement of the team, regular score check-in’s, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development more »
Middlewich, England, United Kingdom Hybrid / WFH Options
People Source Consulting
Development to lead our Research and Development (R&D) team in the design, development, and enhancement of mass spectrometry products. This is a Senior management position where you’ll have department responsibility (8-10 direct reports), engineering management & design authority, project management (oversee multiple concurrent projects), process … management and general engineering leadership within a design & manufacturing environment. Experience in a senior leadership position, including Head of Engineering/Engineering Director/Technical Director/NPI Director/Technical Manager within manufacturing is essential. Proven experience managing multidiscipline engineering teams, including mechanical, electronics/software is essential. … within the field of scientific instrumentation. Participation in the setting of department budget and managing to budget 8-10 direct reports Recruitment, training, and performancemanagement Ideally have an electronics background and be able to provide expertise for electronic design Management and technical oversight multi-disciplinary projects more »
Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
Lexstra Plc
working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In addition, this role will assist with Performance Coaching and will support the team leaders in gathering evidence on poor performance and working with individuals to improve their performance. Identifying outstanding performance and motivating employees through recognition programmes. Building strategies for achieving goals, building strong teams, be the custodian of the performance metrics (KPIs … including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performancemanagement). Hybrid role. Full spec' available. more »
programme/portfolio delivery, capability and digital transformation, and assurance reviews Contribute to client projects, including development of engagement plans, production of deliverables, change management activities, and workshop/meeting facilitation across a wide range of propositions, including: o Operating Model design and implementation Project Controls Transformation o Programme … Governance o Project Management Office setup and maintenance o Capability Development Digital Transformation Support progress reporting, risk management and financial controls concerning the programme or workstream. Support the growth of client relationships, identifying new opportunities within both existing and new clients, and supporting proposals to win work. Essential … experience of delivering on projects associated with programmes through either working for an organisation operating in one of the above sectors, or for a management consulting or professional services firm Commercial awareness around infrastructure ownership and project delivery (e.g. supply chain challenges, risks and controls, incentivisation) and engagement managementmore »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
closely with the Head of IT to ensure seamless IT support and service delivery, effectively meeting the needs of their customers. Key Responsibilities: Service Management: Enhance service levels through innovative Helpdesk strategies. Implement and refine service processes to maintain high performance. Manage End User device fleet to align with … and externally. Oversee projects and on-site AV facilities to ensure successful delivery. Create and implement end-user training programs for key applications. Team Management: Provide mentorship and technical training to the Technical Support team. Align performancemanagement processes with company frameworks. Collaborate with the Infrastructure and … Security Manager for resource planning. Support recruitment and structured onboarding processes in partnership with the People Team. Information Security Management: Collaborate on implementing company-wide information security controls. Manage End User Vulnerability and Patch Management Program. Ensure compliance with ISO27001 standards for end-user technical controls. Support ISO27001 more »
Role Title : Head of Complex Case Management Location : Hybrid (any location) – open to travel to London on an adhoc basis. 2-3 times. Contract End Date : 6 months Day Rate : Competitive (inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to … of 11 complex case managers and report to the Head of HR Operations in addition to driving the transformation/CSI activity for case management across Deloitte. Deliverables Lead the ER case management team, managing activities such as coaching and development. Proacti vely drive the transform ation/… CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met within the ER function and with third party vendors. Embed the strategic dire ction for the team and ensures that all performancemanagementmore »
as internal colleagues. The post includes typing, preparation of correspondence, customer service, organisation e.g. maintenance of effective and efficient working systems, supporting business and performancemanagement, diary management, and organising meetings and events. The post holder will provide day to day supervision, and delegation of tasks to more »
Greater London, England, United Kingdom Hybrid / WFH Options
PRIMA Partners Global
the globe, we have managed to maintain our proven track record in delivery across multiple technologies we specialise in; Business Intelligence (BI), Customer Relationship Management (CRM), Data and Insights and Enterprise PerformanceManagement (EPM). But it is our team of dedicated experts that are at the … from a respected university. • 2+ years in EPM Consulting or Development experience within a customer environment project designing and developing solutions Use of Data Management and other EPM related integration options between the Business Processes. o Finance Professional with an interest in systems. Part or Fully Qualified Accountant (CIMA … Technical training will be provided) Preferred • Experience with Narrative Reporting (EPRCS) • Planning (EPBCS/PBCS/Hyperion Planning*) (Financials, Workforce, Capital & Projects) • Profitability & Cost Management (PCM/HPCM*) • Tax Reporting (TRCS) • Enterprise Data Management (EDMCS/DRM*) • Account Reconciliation (ARCS) (equivalent On-Premise variants are also acceptable denoted more »
Blackburn, Lancashire, North West, United Kingdom Hybrid / WFH Options
Training 2000
We have an exciting opportunity for a MIS Data & Funding Manager to provide effective leadership and line management of the roles within Data services and Contracts, that manage the MIS and its functionality, the funded learner data, exports and reporting and contractual financial management activity. To provide strategic … direction and operational decision making to enable Training 2000 to meet its contractual obligations and provide financial, quality and performancemanagement information to the business. Some of the key duties of the role will include: To provide effective leadership and line management of System development and report … writing staff to ensure: That data management systems are implemented, maintained, secure, sustainable and continuously reviewed to achieve efficient data management. Financial, quality and performance reports are available to the business to inform decisions and bids, provide visibility to leadership, to respond to external contractual requests and to more »
Employment Type: Permanent, Part Time, Work From Home
West London, London, United Kingdom Hybrid / WFH Options
Martin Veasey Talent Solutions
and complex matrix organisation undertaking multiyear, £multimillion EPC projects. The Senior Buyer/Category Specialist will operate as part of a large procurement category management team, and will work closely with national, European, and global divisions and business units. The Role: The delivery of agreed category plans through the … to influence the development of value delivery plans through knowledge of local needs and local supply markets. The implementation of strategic sourcing and supplier management activities to deliver in year value as well as using knowledge of local needs and supplier capabilities to contribute to the development of long … governance models. Savings delivery is a critical component of the role and Senior Buyer will be responsible for ensuring the accuracy of reporting and management of value outlooks in standard company reporting tools. Collaborate with project specific stakeholders to ensure change management is efficient and effective to guarantee more »
Act as the primary point of contact and facilitators for the CEO, managing their time and communications with efficiency and professionalism. Provide complex diary management factoring in thinking time and being 3 steps ahead in managing priorities Full inbox management and complex travel management Prepare and organise … and managing internal relationships REQUIREMENTS: Proven experience as a strategic Executive Assistant to CEO. Experience managing/leading a team of PA's (mentoring, performancemanagement, and professional development) Experience from within a similar professional services, tech or finance Experience dealing with senior-level external stakeholders. Proactive and more »
Solutions team reporting to the Head of Digital Insurer Partnerships and Digital Trader. This role will be to focus on the identification, development and management of digital solutions across the business platform, whilst always aligning to our core principle of acting in the best interests of our original clients …/end customers. You will be accountable for the development of digital placement performance across the platform, including implementation and management ensuring the correct engagement across the various internal and external stakeholders and ongoing performancemanagement with the business and insurer partners. Working with the head … of Digital Trader, the role requires responsibility for all aspects of product management including development planning, internal and external engagement, product strategy, operations and marketing. What you will do This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your more »
Stockton-on-tees, United Kingdom Hybrid / WFH Options
Practice Plus Group
and resource planning methods Experience of managing large teams within a high volume, process orientated call centre or similar Urgent Care environment Excellent people management skills and performancemanagement skills Professional and driven, yet communicative and highly approachable We are looking for: UK Registered Nurse ( NMC ) or … practiceplusgroup.com Job description Job responsibilities You will be responsible for assessing callers with a wide spectrum of clinical conditions; advising them on home care management, next steps and referring them on to further care when appropriate. The computer-based clinical decision system will facilitate and support the advice given. … People and Personal Development Make use of supervision i.e. participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support following difficult calls. Develop your own knowledge and practice - this includes reflecting on your practice, and taking opportunities to improve your more »
major programmes for the UK’s Defence, Intelligence, and Military agencies. Contributing to client projects, including development of engagement plans, production of deliverables, change management activities, and workshop/meeting facilitation across a wide range of propositions, including: o Operating Model design and implementation o Project Controls Transformation o … Programme Governance o Project Management Office setup and maintenance o Capability Development o Digital Transformation Required Skills/Experience: British Passport Holder with active DV (Developed Vetting Clearance) Previous Defence, Military, Policing, National Security, Counter Terrorism or Justice Project experience. Ability to present to clients/stakeholders at all … teams and fast-paced project environments Commercial awareness around infrastructure ownership and project delivery (e.g. supply chain challenges, risks and controls, incentivisation) and engagement management (including bidding, performancemanagement, etc.) For more information, apply below or contact us directly. Contact: 02077806706 Digital Delivery Consultant more »
Stockton-on-tees, United Kingdom Hybrid / WFH Options
Practice Plus Group
and resource planning methods Experience of managing large teams within a high volume, process orientated call centre or similar Urgent Care environment Excellent people management skills and performancemanagement skills Professional and driven, yet communicative and highly approachable We are looking for: UK Registered Nurse ( NMC ) or more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Central Recruitment Services Ltd
join our fast paced and dynamic Out of Hours team. As a Shift Coordinator, you will have a customer facing role, focussed on shift management, responding to emergency staffing requests and dealing with customer enquiries. Once trained, Out of Hours Shift Coordinators work autonomously in the evenings, on bank … all employees to have access to an undisturbed private working space with excellent internet connectivity. Additionally, and for reasons including staff welfare, team working, performancemanagement and efficient communications, staff will be expected to meet and work within a virtual zoom office. Standard Working Hours * Every other Thursday … charities, local authorities and the NHS. Besides traditional recruitment services, we also develop our own recruitment software and provide neutral vendor services, locum bank management and workforce management solutions. Over the past two years we’ve transitioned from office based to fully remote. As a result we employ more »
will play a pivotal role in managing client relationships and leading our Amazon Marketing Team. In this role, you will oversee and direct the performance and strategy of our Amazon clients, leveraging our automated internal systems to drive measurable results. Your leadership will be instrumental in shaping the success … initial 3-6 month onboarding period in which you will get familiarised with the internal system, procedures, clients and team. Oversee and direct the Performance and Strategy of 10-30 Amazon Clients using our Automated Internal Systems. Create and provide training and mentorship to up to 4 Account Managers … these strategies. Manage client relationships to maintain and improve Client Churn and Amazon Performance. Maintain accountability for Account Managers and their respective teams regarding Performance-related KPIs, including Churn, Client Sales Performance, Client Satisfaction, Content Quality, and other Role-Specific KPIs. Growth Path and Future Responsibilities: You will more »
City of London, London, United Kingdom Hybrid / WFH Options
Oakleaf Partnership
we do. Responsibilities Manage a range of formal and informal ER processes, including disciplinary investigations and hearings, grievance investigations and hearings, restructuring and redundancies, performancemanagement, and absence management and support. Ensure consistent and efficient application of policies and processes. Advise managers and People colleagues on the … to support the function. About the Candidate Experienced in ER and managing and resolving complex ER issues spanning disciplinaries, grievances, and redundancies. Strong relationship management skills - ability to develop and maintain relationships with key members of the business. Excellent written and verbal communication skills. Good working knowledge of employment more »
London, England, United Kingdom Hybrid / WFH Options
Square Enix
Attribute maintenance, Workflow, Modeller, utilising Knowlys and Widgets), Financials (Core, FIC, FAs and YE), Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management), Financial Planner, Resource Planning, Project Costing and Billing, Expenses, Human Resources. Prior experience of interfacing systems with an ERP using ETL, XMLs, and APIs. … working with SPS software. Experience using MS SQL and running TSQL queries and updates. Experience Training Users. Understanding of working within industry-standard service management methods such as ITIL. Desirable: Degree in Computer Science (Or Advanced ERP experience). A good grasp of accounting principles and sales concepts. Knowledge … procedures and systems and introduce efficiencies. Ability to work to tight deadlines and deliver project requirements. Good presentation skills. Desirable: Familiar with Unit4 Financial PerformanceManagement (OCRA). Good understanding of creating, managing, and migrating AMC, Mobile Apps, ARC and Worderator reports. Keeping up to date with the more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
career. This is an exciting opportunity to join an agile organisation that is leading the way in enabling digital delivery through finance, commercial and performance but more importantly supporting the future digital strategy in NHS Wales. We offer opportunities to pursue further academic qualifications, up to PhD level. Our … will ensure that support is being provided to DHCW in delivering its strategy through objectives set in core areas of financial, commercial, quality and performancemanagement, planning, policy development and compliance. The main duties of the job include: * Acting as Deputy to the Executive Director of Finance and … taking accountability for leading and delivering the Finance and Business Assurance functions within DHCW. * Providing a comprehensive, relevant, and value-adding financial, commercial, quality, performance and transformation advice, plan and reporting function for the DHCW Board, its subcommittees, directorate managers and external regulators. * Influencing strategy and policy development on more »
Bradford, West Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays Technology are recruiting a Data & Performance Analyst to join a small and growing public sector organisation based in the Bradford area. You will be reporting to the Head of Finance and will have a broad ranging role taking ownership for data across the organisation. Your … new role In your new role, you will be responsible for developing and implementing the organisation's performancemanagement approach, working with colleagues to ensure performance measures are fit for purpose, whilst interrogating and reporting on datasets using a variety of data discovery and analysis tools. You … also be developing and maintaining dashboards and automated reports for both internal and external customers using SQL, Power BI and Excel, whilst developing a performance reporting framework to ensure relevant, accurate, and timely reports to various stakeholders at all levels. You will also be delivering bespoke research and analysis more »
community and the wider business from a financial & systems point of view. THE ROLE: Facilitate the administration and evolution of the Group Planning & Corporate PerformanceManagement (CPM) tool, encompassing both Board and the established Hyperion Financial Management (HFM) system. Provide support for system integrations with interfacing platforms … solutions including Excel add-ins and web reporting. Assist Finance Systems Managers in executing business-as-usual tasks, including user administration, period maintenance, workflow management, and configuration of month-end timetables. Deliver expert guidance in resolving user inquiries and conducting training sessions on finance systems as required. Contribute to more »
drive sustainability initiatives and help shape the future. Key Responsibilities: Data Analysis & Insight Creation: Gather, manipulate, and analyze data to assess the Group’s performance in various sustainability areas. Develop actionable recommendations based on your insights. Technology & Solution Evaluation: Review and analyze sustainability technologies and solutions. Conduct detailed feasibility … studies and make practical recommendations for adoption and operation. Performance Reporting: Develop KPIs and performancemanagement reports in line with our sustainability strategy such as TCFD. Collaborate with Group and Divisional functions to monitor and measure the impact of initiatives. Autonomous Project Coordination: Lead sustainability projects and more »
Hertford, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
clients putting customer service at the highest priority. What you will ideally have experience of? Excellent communication skills (verbal & written) Service desk or Helpdesk Management Experience Reporting skills Managing stakeholder relationships Microsoft Active Directory SCCM, ITSM Tools Performancemanagement and appraisal experience managing a small team. Root … cause analysis & Major incident management What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shortly. more »